Airport Security Officer

ABOUT WILSON:

As one of the largest providers of security services in Australia and New Zealand, our valued employees are supported by a highly experienced management team, industry-leading expertise and a strong local and national infrastructure operating 24 hours a day.

Our vision is to be the most trusted provider of integrated Security Solutions and our purpose, is to build a safer future for everyone. Wilson Security operates in a wide range of sectors and is committed to shaping the future of security by offering innovative and sustainable solutions that create enduring value for our people, customers, and the communities we operate in.

Wilson Security's journey towards a more sustainable and responsible future is bought to life through our core values of Care, Innovation, Accountability, and Integrity as well as the principles of ESG excellence.

ABOUT THE ROLE:

• Location: Melbourne Tullamarine Airport
• Full-Time Position
• RIIWHS205E Control Traffic with Stop-Slow Bat Qualification is required
• 24/7 Roster Shift work (Monday – Sunday)
• Pay rate at Security Service industry award Level 1
• Previous experience in security is highly desirable.

Wilson Security is expanding in the VIC, securing additional contracts that strengthen our presence in the region.

This growth has created new roles within our team, focused on enhancing response and support capabilities for our existing teams and clients.

These positions are crucial to our success in the region and will be supported by our Operations Team and Duty Managers. They offer the opportunity to work in response roles, handling events such as protests and emergency management, with training across multiple locations and a variety of positions.

DUTIES & RESPONSIBILITIES:

• Monitor and patrol designated areas within the airport to ensure safety and security of staff, passengers, and property.
• Perform access control duties, including ID and boarding pass verification, screening, and bag checks.
• Respond promptly to security incidents, emergencies, or suspicious activity, following established protocols.
• Operate security equipment such as CCTV, radios, and screening devices.
• Provide excellent customer service by assisting passengers, staff, and visitors with inquiries while maintaining a professional security presence.
• Enforce airport and aviation security regulations and relevant legislation.
• Conduct regular reporting and accurate incident documentation.
• Work collaboratively with airport authorities, emergency services, and fellow security team members.
• Maintain high standards of professionalism, punctuality, and presentation at all times.

WHO WE ARE LOOKING FOR:

• Australian Citizen or Full working rights in Australia
• RIIWHS205E Control Traffic with Stop-Slow Bat Qualification
• Valid Victorian Security licence and First Aid Certificate
• Current valid Driver's license (Have your own transport)
• Proven experience in the security industry
• Excellent customer service skills with the ability to engage professionally with staff, passengers, and stakeholders
• Strong verbal and written communication skills
• Advanced computer literacy and the ability to use a security and access control system

Wilson Security is an employer of choice, engaging with our people both online and in person. We offer comprehensive Training and Development, Employee Benefits like a Wellbeing Hub, Health Insurance discounts, and Employee Assistance Programs.

Our Innovation Council and Corporate Social Responsibility team connect with our communities through fundraising, sponsorship, and team building. In 2021, we were recognized by the Australian Security Industry Association as the Outstanding Security Guarding Company.

We are committed to building a workforce that reflects the diversity of the communities we protect, with a focus on supporting Aboriginal and Torres Strait Islander peoples. Our inclusive culture celebrates innovation and teamwork, highlighted by our monthly STRIVE awards.

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