Operations Assistant

2 days ago

Maroochydore, Queensland, Australia Real Life Skills Support Services Full time $55,000 - $70,000 per year

Location: Maroochydore

Full-time | Dynamic & Varied Role | Fast-Paced Environment

Are you an organised, solutions-focused professional who thrives in a role where no two days are the same? Do you enjoy working in a fast-paced, high-performing team that makes a real difference in people's lives?

We're looking for a driven Operations Assistant to join our growing team in the disability sector someone who thrives under pressure, loves variety, and takes pride in keeping things running smoothly behind the scenes.

About the Role

As our Operations Assistant, you'll be at the heart of our business operations, supporting the Management team to ensure the seamless delivery of services across a 24/7 disability support environment.

This is a multi-faceted and highly rewarding role perfect for someone who likes to be challenged, stay busy, and play a pivotal part in a mission-driven organisation.

Your Key Responsibilities

  • Provide proactive operational and administrative support to the management team
  • Assisting with coordinating and maintaining staff rosters and scheduling
  • Participate in after-hours on-call support as part of a rotating roster
  • Assist with invoicing, funding claims, and managing aged receivables
  • Oversee client intake processes and maintain accurate records
  • Liaise with management and employees, fostering communication and engagement
  • Support compliance activities and ensure adherence to internal policies and NDIS requirements
  • Assist with the coordination and support internal events, meetings, and stakeholder engagements
  • Build and maintain positive relationships with staff, clients, and community partners
  • Perform data entry, reporting, and information management with a high level of accuracy

About You

To succeed in this role, you'll bring:

  • A sense of humour, good attitude and can have a laugh
  • Proven experience in an administrative, operations or coordination role
  • Exceptional organisational and multitasking skills you love managing a large to-do list and getting things done
  • Strong attention to detail and a proactive, solutions-focused mindset
  • Excellent communication and interpersonal skills, with the ability to build trust across teams
  • Confidence working in a fast-paced, high-functioning office environment
  • Willingness to work flexibly, including being available for on-call duties when required

Why join us?

  • Be part of a purpose driven organisation making a real impact
  • Work with a supportive, values-led leadership team
  • Varied, dynamic work, no two days are the same
  • Ongoing professional growth and development opportunities
  • Competitive remuneration based on experience

Ready to take on the challenge?

If you're a motivated, detail oriented professional looking for a rewarding role that keeps you on your toes, we'd love to hear from you.

Apply now with your resume and a brief cover letter outlining your experience and why this role excites you.

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