Case Coordinator, Advanced care finder

6 days ago


Ballarat, Victoria, Australia CatholicCare Victoria Full time $60,000 - $80,000 per year

60 hours per fortnight. 12month, Maximum Term position

Ballarat with regular travel to the Wimmera

Take the next step in your career with CatholicCare Victoria.

About the Position

The Advanced care finder program was announced in the Commonwealth Budget as part of the Connecting Senior Australians to Aged Care Services measure. Care finder services will:

  1. Provide specialist and intensive assistance to help people to understand and access aged care and connect with other relevant supports in the community; and

  2. Specifically target people who have one or more reason for requiring intensive support to interact with My Aged Care, access aged care services and/or access other relevant supports in the community.

The Case Coordinator will provide specialist and intensive assistance to help people within the care finder target population to understand and access aged care and connect with other relevant supports in the community. This will involve utilising an assertive outreach approach to engage and build rapport with potential clients as well as local intermediaries, stakeholders and networks.

Specifically, the position is responsible for:

  • Delivery of high-quality care finder support through information, support, representation and assertive outreach.

  • Provision of individual and intensive support to clients to ensure they understand and can access relevant aged care and other services.

  • Proactively develop and strengthen referral pathways and linkages within the community.

To be considered for this position, you will require:

  • Diploma/Advanced Diploma/Associate Degree, Community Studies (Welfare) Social Work or equivalent, or other relevant qualification is desirable.

  • Extensive experience working in the aged care or community services sector.

  • Experience working with clients with multiple and complex needs.

About CatholicCare Victoria

CatholicCare Victoria is a leading and influential provider of charitable and social services in Victoria. The Mission of CatholicCare Victoria is to build communities that recognise and nurture the dignity of each person. Our employees share our Mission for a stronger, more inclusive society through supporting individuals, families and communities in times of need, especially those who are most disadvantaged, vulnerable and/or marginalised.

We deliver excellence in a broad range of child, family and youth services, family relationship services, school counselling and pastoral care services, social housing, employment and advocacy services across various office locations and delivery sites in Victoria.

We draw on the principles of Catholic Social Teaching to inspire and direct our endeavours. We value and respect human dignity, and embrace diversity in an inclusive work environment.

Working for CatholicCare Victoria

At CatholicCare Victoria we offer:

  • A family friendly working environment.

  • Training and development opportunities.

  • Salary packaging for eligible staff.

We embrace, value and respect an inclusive environment where diversity is celebrated.

We are committed to the safety of children, young people and vulnerable adults.

We encourage talented people from all backgrounds, abilities and identities to apply. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

How to Apply

For further information and how to apply, visit our website

Enquiries to: Applicants are encouraged to contact Gavin Stevenson, Team Leader, Advanced care finder on *** for a confidential discussion.

Applications close: Sunday, 8 June 2025.

Please note we will be screening applications as they come in and we reserve the right to close the applications prior to the close date listed.

Applications are required to be submitted via our website for your application to be considered.

Please ensure your application includes your resume and a cover letter detailing a summary of your experience relevant to the position as per the position description which is attached to the advertisement on our website.

The successful applicant must have right to work in Australia.

Should you require cultural or other support in submitting your application, please contact our People Team Department on ***.

Should you require information in alternative formats, please contact our People and Culture Department on ***.


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