NDIS Client Services Coordinator

6 days ago

Adelaide, South Australia Nawiri Care Services Full time $60,000 - $80,000 per year

About the role

Join the Nawiri Care Services team as a Client Services Coordinator in our Adelaide, SA 5000 office to support a regional team(Whyalla, Port Pirie and Pt Augusta). In this full-time role, you will be responsible for providing high-quality coordination and support services to our clients in the disability care sector.

About the role

  • Facilitating person-centred support and ensuring Participants supported by Nawiri care achieve their goals.
  • Leading and mentoring the team, ensuring high standards of care
  • Liaise and communicate with internal and external stakeholders to ensure seamless service delivery
  • Maintain accurate client records and documentation
  • Complete NDIS Progress Reports
  • Ensuring compliance with NDIS guidelines and industry regulations
  • Assist with the development and implementation of care plans
  • Support the onboarding and orientation of new clients
  • Contribute to the continuous improvement of our client services
  • Be a positive brand ambassador for Nawiri Care internally and externally

What we're looking for

  • Excellent communication and interpersonal skills
  • Strong organisational and time management abilities
  • Experience in client services, care coordination or a related field
  • Familiarity with and disability support services
  • Experience in leadership
  • Empathy, patience and a genuine desire to support vulnerable clients

Mandatory Requirements

  • Relevant qualifications in community services, health or a related discipline
  • DHS Working with Children Check (WWCC)
  • NDIS Worker Screening or DHS Disability related check
  • Current Driver's Licence (Min P2)
  • First Aid Certificate & CPR
  • Must satisfy all Visa requirements to work in Australia

What we offer

At Nawiri Care Services, we are committed to providing a supportive and rewarding work environment. We provide many benefits to our teams including:

  • Ongoing professional development and leadership growth opportunities
  • A positive, inclusive and collaborative team culture
  • Opportunity to make a real impact in the lives of individuals with disabilities

About us

NAWIRI means Thriving.

We are dedicated to nurturing growth and ensuring that everyone we work with not only achieves their goals but flourishes in the process.

Our mission is to empower and support our clients to live with dignity, independence and a high quality of life. We pride ourselves on our commitment to excellence, innovation and compassionate care.

Join us on a transformative path where thriving is not just a goal but a shared reality for everybody.

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