Service Coordinator

1 day ago

Adelaide, South Australia Scarlet Homecare Full time $60,000 - $90,000 per year

About Scarlet Homecare

At Scarlet Homecare, we are more than just a care provider; we are a community focused on empowering lives. As a registered NDIS, DVA, and vaccine service provider, we serve participants across Adelaide and its surrounding areas with personalized, high-quality care. As we continue our rapid expansion, we are searching for a passionate Service Coordinator to be the face of our organization and ensure our clients receive the best possible care.

About the Role

Are you a natural communicator with a passion for client care? As a full-time Service Coordinator at Scarlet Homecare, you'll be the primary point of contact for our clients, guiding them from their initial onboarding through their ongoing care journey. Your role is essential in ensuring our clients receive the services they need, resolving any issues, and maintaining our high standards of care.

Key Responsibilities

  • Client Onboarding: Welcome and onboard new clients, explaining our services and ensuring they feel confident in choosing Scarlet Homecare.
  • Service Coordination: Collaborate with our rostering team and clinical nurses to organize and tailor services to each client's unique needs.
  • Risk Management: Conduct risk assessments and implement strategies to minimize any potential risks to clients.
  • Liaison: Work closely with clients' support providers, networks, and family members to ensure comprehensive care.
  • Problem Solving: Address and resolve any client concerns or service-related issues promptly and effectively.

What We're Looking For

To be successful in this role, you should have:

  • Relevant experience in similar roles within the healthcare or disability sector.
  • Relevant qualifications and degrees.
  • Current First Aid and CPR certification.
  • The right to work in Australia.
  • An unrestricted driver's license.
  • Two professional work referees.
  • Current DCSI or NDIS worker screening and Police Clearance.
  • Up-to-date COVID-19 vaccination.

Successful candidates will need to undergo an NDIS worker check and police clearance before joining our team.

Why Join Scarlet Homecare?

  • Ongoing Development: We provide continuous training and education to help you excel.
  • Supportive Environment: Join a team of experienced professionals dedicated to your success.
  • Competitive Pay: Enjoy competitive compensation with an annual performance-based bonus.
  • Positive Work Culture: Scarlet Homecare fosters a collaborative and inclusive work environment where your contributions are valued, and employee well-being is a priority.
  • Community Impact: Working at Scarlet Homecare means being part of a team that is dedicated to improving the quality of life for people with disabilities and other support needs within the local community.

Ready to Make an Impact?

If you're passionate about client care and want to be part of a supportive, growing team, we'd love to hear from you Apply now through Seek.

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