Design Consultant

1 day ago

Perth, Western Australia CO-architecture Full time $60,000 - $100,000 per year

CO-architecture is the fastest-growing platform for architects, designers, and studios. We connect members with opportunities while building a supportive community that helps practices grow.

We're at an exciting stage of growth and looking for someone who can champion both our members (architects & designers) and our clients (homeowners & businesses).

The Role

As Member & Design Consultant, you'll be the first point of contact for both sides of our marketplace. Your job is to make sure we create value for our members, and clients feel supported from from start to finish.

You'll manage relationships, guide people through our process, and ensure everything runs smoothly behind the scenes. Think of yourself as the trusted advisor who helps architects grow their practice, and helps clients find the right designer.

What You'll Do

  • Member success: Onboard new members, keep profiles sharp, track engagement, and prevent churn with proactive check-ins.
  • Client calls: Run discovery calls with homeowners
  • Community engagement: Support members in making the most of our platform, events, and accelerator programs.
  • Operations: Maintain clean pipelines and CRM, report on retention and growth metrics, and flag opportunities to the team.
  • Feedback loop: Spot member/client pain points and feed insights back into product, marketing, and sales.

What You Bring

  • Experience in customer success, client services, or community management.
  • 2 - 4 years of experience
    in a similar role.
  • Strong communication skills: clear, personable, and confident on calls.
  • Ability to juggle details (projects, members, pipelines) without dropping the ball.
  • Interest in design, architecture, or creative industries (nice to have, but we'll teach you the rest).
  • Tech-friendly: comfortable with tools (or fast learner).
  • Startup and Growth Mindset, flexible and adaptable, looking to grow and shape the role and business.

What We Offer

  • A
    competitive salary
    that reflects your experience and impact.
  • ESOP shares available
    for the right person - be part of our growth journey and share in the success you help create.
  • The opportunity to join a
    fast-growing design-tech platform
    transforming how homeowners connect with architects and designers.
  • A
    flexible, supportive work environment
    that values creativity, autonomy, and innovation.
  • The chance to
    influence product direction
    and help shape the future of our platform.
  • Career development opportunities
    , mentorship, and exposure to the architecture and design industry.

Why Join Us

Be part of a fast-growing, design-led company redefining how people and projects connect.

Work directly with the founders and shape how our members and clients experience CO-architecture.

Flexible work environment with room to grow as we scale.

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