Shift Manager Sydney Line Maintenance

About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

• Challenge yourself in a role where you will contribute to the overall Engineering Strategy
• Together we'll help you build your career in Line Maintenance
• Permanent Full Time Shift Work opportunity based in Sydney

Qantas Engineering keeps us at the forefront of aviation, caring and maintaining both the Qantas fleet, as well as aircraft for our third-party customers, our technical capability underpins the success of Qantas. We've always been pioneers, and we're proud to see that spirit in our people today.

As a team, we rally together like no other, making each other feel supported, included and valued. Safety is our first priority. Our organisation wide commitment means every individual takes responsibility for creating a safe and healthy workplace for our customers, suppliers, assets, operations and the wider community.

As a Sydney Line Maintenance (SLM) Shift Manager you will provide leadership to the maintenance and support groups within the Sydney Line Maintenance business. With a focus on production, OTP and resource management, this role will align the operational priorities with those of the Qantas Group to deliver services and products that meet customer requirements.

In this role, you will be responsible for the 24/7 management of a large number of technical and operational staff to ensure the completion of multiple routine and technically complex aircraft maintenance events. These activities will also include major disruptions, often across multiple shifts and managing multiple crews. This role is accountable for the management of transit activities, repair, rectification, prioritisation and tactical redeployment of aircraft and crews. This role will model and embed the Qantas Beliefs and Values across the SLM business.

To be successful, you will have:

• Proven operational decision-making capabilities, with the ability to deliver on objectives under pressure while upholding Qantas' core values
• Extensive experience in all aspects of aircraft maintenance, including over 5 years managing an aircraft maintenance or engineering environment (Part 42), supported by tertiary qualifications in engineering
• Demonstrated knowledge across finance, human resources, and employee relations
• Solid understanding of CASA Civil Aviation Safety Regulations, other NAA airworthiness regulations, and regulatory frameworks governing WHS, industrial relations, and environmental compliance
• A strong track record in leading teams and driving performance
• The ability to develop and present concepts that translate into tangible business benefits
• Well-developed project management skills with a focus on delivery and execution
• In-depth knowledge of aircraft Line and Base Maintenance operations
• A clear understanding of aircraft planning processes and their operational impact
• Advanced analytical thinking and adaptable problem-solving capabilities
• Effective communication and negotiation skills across a range of stakeholders
• Excellent written and verbal communication abilities
• The capacity to perform under pressure and manage competing priorities effectively
• A proactive and collaborative approach, with the ability to work independently or build cross-functional teams to achieve objectives.
• Ability to work a rotational shift roster.

Why Qantas?

You'll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you'll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You'll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we've got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
• We'll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
• We'll support your wellbeing: Whether it's learning to better support your own and others' mental health, our interactive wellbeing app or your very own tailored nutrition plan.

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you'll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you're ready to step into a culture that will challenge and excite you, submit an application and let's explore how we go places together.

Applications Close: Monday 29th September 2025