Product Manager

Who is shift?

At Shift, we're business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.

We believe Australian businesses are the driving force behind our economy and are core to our communities. That's why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do. We've helped solve the credit and payment pain points for more than 25,000 businesses, providing over $3.5 billion in aggregate funding.

Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You'll be joining a diverse team of over 250 people who are always looking to deliver better outcomes for Australian businesses.

About the role:

As a Product Manager of Trade you'll play a leading role in shaping and scaling one of our most important products. This product supports small and medium businesses with their working capital needs and is a core part of our long term growth strategy. You'll work across design, credit, operations, and go-to-market teams to ensure our product not only meets market needs but delivers real impact to the customers who rely on it.

We're looking for someone who brings strong product thinking, commercial insight and a passion for solving complex problems. If you're curious, collaborative and love building products that make a difference, we'd love to hear from you.

What you'll do:

• Own and evolve the roadmap for our core Trade Finance product.

• Drive product growth, adoption and performance with a clear focus on customer and business value.

• Lead cross-functional initiatives that optimise pricing, operations and unit economics.

• Collaborate with our credit team to improve policy and risk processes that support product expansion.

• Partner with sales, marketing and design to ensure strong product-market fit and a smooth customer experience.

• Maintain and update legal, technical and training materials to reflect product changes.

• Identify new customer segments and use cases to expand product access.

• Monitor performance and risk indicators and lead responses to incidents or escalations.

• Contribute to strategic decisions that shape the customer lifecycle and overall product strategy.

What you'll have:

• 5+ years' experience in product management, ideally in fintech, lending or B2B payments.

• A track record of delivering customer-centric, commercially successful products.

• Comfort working with credit policy, risk frameworks and compliance in a regulated environment.

• Familiarity with SME lending or working capital solutions (a bonus, not a must).

• Strong problem-solving, analytical and communication skills.

• Confidence in balancing priorities and collaborating with a range of stakeholders.

• A learning mindset - you ask questions, seek feedback and stay open to new perspectives.
  

Key benefits:

• Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business.

• Flexible working environment – we're headquartered in North Sydney with state-based workplaces and offer a flexible work policy.

• Family support – industry leading 26 weeks paid parental leave.

• Varied workspaces – our office enables areas for collaboration, brainstorming and socialising as well as focus zones.

• Wellness focus – grab a healthy breakfast, snacks and if you like keeping active, we have excellent building facilities to support you.

• Positive environment – come together with all your colleagues at Sydney HQ every 100 days to set and collaborate on key cross functional business priorities

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