Operations Manager

From executive dining and contemporary restaurants through to stylish coffee shops, delis and onsite retail outlets, Eurest is the market leader in providing high quality food and service solutions to business and industry clients. Our wide range of foodservice solutions are designed to cater for any format and size of location.

A rare yet fantastic opportunity for an experienced Operations Manager to join us and lead our NSW operations. As the Operations Manager for Eurest NSW, you will be responsible for leading our Site Management teams to deliver the Eurest operating model across our business. This position will oversee 14 sites comprising a large geographical area covering both metro and regional NSW with potential growth to SA. Whilst understanding the nuances of this managerial position is critical to the success of the business; it's brilliant leadership that is well and truly at the epicentre of this role.

The Position

• Providing leadership to our onsite teams
• Leading and driving new site mobilisations
• Fostering a high-performance culture through continuous improvement and innovation with an unwavering commitment to our brand standards and quality focus
• Driving operational efficiency that maximises financial results through conversion of business strategy to operational models
• Effectively oversee multiple sites/operations to ensure that they're performing to the highest standard including performance within budgets, management of safety outcomes and improved employee capability and engagement
• Achieving client satisfaction and contract retention goals through maintaining and improving existing relationships with key customers
• Championing safety culture & performance
• Create an inclusive, imaginative, inspiring environment where everyone works together to enhance the customer experience

The Person

• Strong and effective leadership skills; the ability to support, motivate, effectively manage and communicate with individuals from diverse backgrounds
• Highly developed commercial skills with experience managing complex contracts and/or P&Ls
• Is uncompromising in the pursuit of high levels of customer satisfaction to deliver a 5 star experience every time
• Is detail orientated with a relentless focus on ensuring uncompromising standards and procedures are in place to ensure the basics are right in all areas all of the time. i.e. Great food, great service
• Is a positive, supportive, ambitious leader with previous experience as an area manager, key account manager or operations manager whilst being an innovative thinker and entrepreneurial leader.
• Excellent communication and personal skills well suited to building business relationships with existing and potential clients at a senior executive level
• Experienced in managing multiple stakeholder relationships and project deadlines with competing priorities and limited resources
• Confident in presenting solutions and continuous improvement initiatives to client representatives

The Benefits

• Career Growth – Unlock your potential with our career pathway and my learning programmes within Compass Group.
• Paid parental leave opportunities.
• Salary packaging options to make your dollar go further – secure your future.
• Easy access to 100+ retail discounts through our Maxxia partners.
• Opportunity to learn new skills and move to a host of exciting and new roles within the global company.
• Exclusive discounts on Travel, Cars, Accommodation, Electronic devices & more
• A chance to join an ecologically and socially forward operation.
• Senior Management recognition programs run for our team members

Apply Now

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