Senior Critical Incident Clinician

6 days ago

Canberra, ACT, Australia LifeWorks Full time $80,000 - $120,000 per year

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Position Overview
As a Senior Critical Incident Clinician, you will play a vital role in delivering immediate psychological support and interventions to individuals and organizations affected by traumatic events. This includes workplace incidents, accidents, natural disasters, violence, or sudden loss. You will provide onsite and virtual crisis response, psychological first aid, and facilitate group and individual group psycholoigical education to support emotional stabilization, recovery, and return to functioning.
Key Responsibilities
Provide onsite and virtual critical incident response (CIR) services across various sectors following traumatic or high-impact events.

Deliver individual and group psychological first aid, defusings, and debriefings using trauma-informed and evidence-based approaches.

Conduct clinical risk assessments and escalate concerns as needed in accordance with TELUS Health protocols.

Work collaboratively with internal teams, employers, and EAP stakeholders to coordinate service delivery.

Offer brief counselling and psychoeducation to employees impacted by workplace incidents.

Prepare clear and professional clinical documentation and post-incident reports.

Maintain up-to-date knowledge of best practices in trauma response, workplace mental health, and crisis intervention.

Participate in ongoing training, supervision, and professional development activities.

Job Description included in Job Description Summary

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.

  • Major Incident Coordinator

    1 week ago

    Canberra, ACT, Australia Kinetic IT Full time $80,000 - $120,000 per year

    About The RoleWe're on the lookout for a Major Incident Coordinator to join the Kinetic IT team on a 24/7 rotating roster. In this role, you'll play a critical part in coordinating the prioritisation and resolution of major incidents within a large-scale Federal Government environment.Your primary focus will be restoring services for priority incidents,...

  • Incident and Problem Manager

    4 days ago

    Canberra, ACT, Australia Capgemini Engineering Full time $80,000 - $120,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

  • EL1 Lead Senior Incident Responders

    2 weeks ago

    Canberra, ACT, Australia Softtest pays pty Full time $100,000 - $120,000 per year

    Job Description: Australian Citizens residing in Australia only respond. must have NV1 clearance.1. 5 years experience in a similar Cyber Security Incident response type of role.2. Minimum 5 years experience in cyber incident management working with the toolsets and platforms noted under the technical skills section.3. Must have a current NV1 (or higher)...

  • Senior Infrastructure Engineer

    2 weeks ago

    Canberra, ACT, Australia NW Technology Full time $120,000 - $140,000 per year

    Join a high-performing infrastructure team delivering secure, mission-critical VMware environments within a classified Defence and National Security program. As the Senior Infrastructure Engineer, you'll be responsible for implementing, managing, and maintaining VMware virtualisation infrastructure that support critical digital platform services.Long-term...

  • Senior Navy Psychologist

    6 days ago

    Canberra, ACT, Australia Department of Defence Full time $120,000 - $180,000 per year

    The RoleThe Senior Navy Psychologist in Canberra is responsible for delivering a range of psychological services to Navy personnel across the region. This is a civilian role, as part of the APS workforce within Navy. The Navy Psychology Section provides psychological support to the RAN uniformed workforce and contributes directly to Navy's capability and...

  • Senior Network Engineer

    6 days ago

    Canberra, ACT, Australia Compas Pty Ltd Full time $120,000 - $180,000 per year

    Are you an experienced network engineer with a solid grasp of complex enterprise infrastructure? This opportunity offers the chance to join a high-profile team responsible for sustaining secure and reliable ICT networks. As a Senior Networking Network Engineer, you'll play a key role in supporting and operating critical network components and driving...

  • Senior Security Operations Consultant

    4 days ago

    Canberra, ACT, Australia Kyndryl Full time $120,000 - $180,000 per year

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAs a...

  • Psychologist / Mental Health Social Worker / Clinician

    6 days ago

    Canberra, ACT, Australia Capital Capability Support Full time $85,000 - $165,000 per year

    Job Title: Psychologist/ Mental Health Social WorkerLocation: Canberra, Australian Capital Territory 2600, Australia / HybridRole Type: Full-time or Part-time / Hybrid (both in-office and remote work)Experience Level: SeniorSalary range: $85,000 to $165,000 annual (ex super and bonus) commensurate with experienceClosing Date: 28 November,...

  • Senior Technical Consultant

    6 days ago

    Canberra, ACT, Australia DXC Technology Australia & New Zealand Full time $120,000 - $180,000 per year

    DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT services that move the world. ...

  • Senior Systems Engineer

    2 weeks ago

    Canberra, ACT, Australia Netier HR & Learning Full time $80,000 - $120,000 per year

    Introduction Within the Engineering team, a Senior Systems Engineer in Canberra has resigned after 8 months in the role. This role is critical to the function of the team as it provides senior technical capability for escalations, problem management, NSSRs, technical documentation, and governance. To maintain service delivery, client satisfaction, and...