Director, Safety Insights

Work type: Full time

Salary: $225,000 - $290,600

Grade: SES1

Occupation: Executive Management

Location: CBD

Reference: VG/723328

Safer Care Victoria is the state's healthcare quality and safety improvement specialist and is an agency of the Victorian Department of Health. We work together with consumers and clinicians to ensure health services are providing safe, high-quality care to patients: every time, everywhere. Our mission is outstanding healthcare for all Victorians. Always.

About the role:

The Director leads the Safety Insights Unit within the Safety branch at Safer Care Victoria (SCV).

This unit exists to understand and strengthen system performance across the Victorian health system by identifying emerging risks, collaborating and communicating with safety leaders, and disseminating learnings as an outcome from adverse events. It plays a critical role in ensuring that system performance data is translated into actionable, evidence-informed improvements that drive sustainable change at a system level.

The unit brings together safety incident, data analysis, and system intelligence to provide a comprehensive picture of safety performance. It monitors emerging trends and risks, and works closely with partners across the sector to ensure insights are translated into practical improvements that enhance the reliability, quality, and responsiveness of care.

The Director is responsible for ensuring that SCV leads high-quality, learning-oriented analysis of sentinel event reviews, grounded in systems thinking, human factors, and a commitment to prevention. The Director ensures that safety intelligence is used to identify patterns and signals across cohorts, services, and settings, enabling early detection of emerging risks and a timely, coordinated response.

About us:

Safer Care Victoria was established in January 2017 to ensure our health services are providing safe, high-quality care to patients: every time, everywhere. As well as monitoring the standards of care provided, Safer Care Victoria is partnering with patients, clinicians and health service managers to support the continuous improvement of health care. Our aim is to co-create a consistently safe and continuously improving healthcare system. Safer Care Victoria will work to enable all health services to deliver safe, high-quality care and experiences for patients, carers and staff.

About you:

• Tertiary qualifications in a relevant discipline such as medicine, nursing, allied health, public health, health services management, human factors, patient safety, epidemiology, or data science.
• Demonstrated extensive experience in a senior leadership role within the health system, with a strong focus on safety, quality, risk management, or health system improvement.
• Proven capability to lead multidisciplinary teams and drive strategic safety initiatives in complex environments.
• Significant understanding of incident review methodologies (e.g. root cause analysis, systems-based investigation), human factors, and risk mitigation frameworks.
• Demonstrated understanding of safety and quality improvement developed through significant experience in health system or government.

What we offer:

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply:

Applications should include a resume and a cover letter. Click the 'Apply' button to view further information about the role including key contact details and the advertisement closing date.

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at [email protected]. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.

Applications close Wednesday 18 June 2025 at 11.59PM