Orientation Guide

2 weeks ago

Dandenong, Victoria, Australia AMES Australia Full time $50,000 - $80,000 per year

Settlement Support and Community Care | Dandenong | Casual

  • Casual position available based at our Dandenong office
  • Hourly rate is $ % super
  • Fluency in the following languages is essential: Dari and Pashto
  • Other benefits include:
  • Regular performance feedback and performance review process
  • Supportive environment and caring work culture with work/life balance
  • Cultural Diversity
  • Flare Employee Discounts Program
  • Employee Assistance Program (EAP)

About the role:

Proactively engage, guide and support clients to achieve orientation outcomes, through the delivery of the Orientation Program and assessment of client competencies.

To be considered for this role, you will be able to demonstrate the following key selection criteria:

  • Fluency in the community languages listed above
  • A current valid Working with Children Check (Employee) for Victoria
  • Excellent communication and presentation skills
  • Excellent interpersonal skills, including working with clients from a strengths-based approach
  • Demonstrated capacity to respond flexibly to changing program requirements and individual client needs
  • Excellent time management and organisational skills
  • Demonstrate a high level of professionalism appropriate to the requirements of the role
  • Understanding of settlement issues and sound knowledge of services relevant to newly arrived communities
  • Demonstrated commitment to team work
  • Demonstrated ability to maintain good working relationships with a range of stakeholders
  • Demonstrated ability to deliver information in multi-lingual environments and working with bi-lingual staff and interpreters
  • Demonstrated capacity to work independently, be highly accountable, as well as being able to work collaboratively and cooperatively as part of a diverse team in a busy environment
  • Understands and acts on the benefits of working across a number of different programs in an integrated service model
  • Sound IT skills and confidence utilising digital resources
  • Experience meeting strict program, regulations and standards requirements
  • Demonstrated commitment to values of integrity, reliability, teamwork and professionalism consistent with the AMES Australia Vision and Mission

Applications for this position will be accepted up to 6 PM on Friday 10 October 2025, however interviews and/or other selection processes will commence as suitable applications are received.

To apply for this position please submit:

  • Your current resume
  • Cover letter addressing the key selection criteria outlined above

About us

AMES Australia is a statutory authority which specialises in the delivery of education, training, employment, settlement and community services to a culturally and linguistically diverse (CALD) client base.

AMES Australia is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and people with disabilities.

AMES Australia is an Equal Opportunity Employer and abides by the Occupational Health and Safety Act. Applicants must have the right to work in Australia. All offers of employment are subject to a satisfactory police check and provision of a current Working with Children Check (where required for position).

AMES Australia's Values include: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership, Human Rights

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