Sales & Services Consultant

4 days ago

Perth, Western Australia Insurance Australia Group Full time $60,000 - $90,000 per year

WFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG) were one of Australias leading rural, business insurers, who still believe in friendly, personal service.

As Sales and Services Consultant, youll be the first point of contact for our customers, providing friendly, knowledgeable support over the phone. Youll work closely with others, contribute ideas, and grow in a role that values collaboration and continuous improvement.

This opportunity requires full-time availability Monday to Friday (8.30am-5.00pm)During your first 6 months, youll complete the ANZIIF Tier 2 General Insurance Compliance certification. Youll be working from an WFI office during this time to ensure you get the supervised training you need. Hybrid work arrangements will be considered after this period subject to business requirements. This is a permanent full-time role based in Boorloo (Perth).

What You'll Do Provide friendly and professional support to customers calling our 1300 number, helping with enquiries, policy information, and general assistance. Listen actively and communicate clearly, ensuring customers feel heard, understood, and supported throughout their interaction Work closely with internal teams to ensure customer requests are actioned efficiently and correctly Follow up on customer queries and outstanding items to ensure timely resolution and a smooth experience Maintain accurate records and documentation to support quality service and compliance Look for ways to improve the customer experience, sharing feedback and ideas that help us deliver even better service

What You'll Bring Well-developed rapport building, active listening, and communication skills Tech-savvy and confident using multiple systems and platforms simultaneously Confident with the ability to make decisions and work within business guidelines and processes Strong customer service skills from face-to-face or phone-based roles Reliable, accountable, and always looking for ways to improve and grow in your role Demonstrated ability to work autonomously, use initiative, and have good attention to detail

What We Offer Boosted superannuation with 13% as standard. 20 days annual leave + 5 days MyLeave (extra leave for whats important to you). Work from home and many more flexibility options with myFlex. Up to 50% off personal insurance, including home and motor insurance. Partner discounts on private health insurance, tech& appliances, and many more. Industry-leading 20 weeks paid parental leave. Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.*employment type eligibility criteria apply

Applications close: Sunday 30 November :59PM AEDTMake sure to discuss your application with your current manager before applying.

Adjustments and SupportIf you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.

  • Sales Representative

    1 week ago

    Perth, Western Australia AVlogy Full time $90,000 - $120,000 per year

    About Amped DigitalAmped Digital is on a mission to redefine the digital signage experience across Australia and New Zealand. We specialise in LED displays, digital menu boards and advanced content management systems. We deliver highscale, high-impact solutions for brands who want more than the ordinary.As we scale into our next growth phase, we're looking...

  • Sales Rep

    2 weeks ago

    Perth, Western Australia Sharp & Carter Sales Full time $90,000 - $120,000 per year

    About the Role An exciting opportunity is available for a results-driven and customer-focused Sales Representative to join a leading supplier in the automotive aftermarket industry. This field-based role, based in WA, offers the chance to build strong relationships with distributors and resellers while driving sales growth and brand presence across the...

  • Sales and Customer Service Consultant

    2 days ago

    Perth, Western Australia RACWA Full time $60,000 - $90,000 per year

    At RAC, we are passionate about development and providing new opportunities. This means we are on the lookout for someone to join our Sales and Member Service Outbound team. The opportunityWe are currently looking for a passionate Member Solutions Specialist to join our West Perth Outbound Contact Centre team working Monday-Friday, 9am-5pm in a full-time...

  • Sales Consultant

    4 days ago

    Perth, Western Australia WOW Recruitment Full time $80,000 - $100,000 per year

    We're on the lookout for a motivated and self-driven Sales Consultant to nurture and build strategic relationships with existing and prospective clients. This role offers ongoing training, support, and clear opportunities for career growth as part of a dynamic, award-winning team.The opportunityAs a Sales Consultant, you'll work alongside Business...

  • Sales Consultant

    1 week ago

    Perth, Western Australia Talent Connect Australia Full time $61,500 - $108,000 per year

    Base salary $61,500 + super + commissionAdditional annual commission earning $10,000 - $15,000A spectacular premium club environmentThe opportunity to inspire, motivate and help change members livesYou will work in a fun, vibrant, team cultureExcellent opportunities to advance your careerA free membership with great staff discountsORGANISATIONWe are...

  • Sales Consultant

    2 weeks ago

    Perth, Western Australia Prestige Talent Solutions Full time $60,000 - $100,000 per year

    For over 60 years, we have been a nationally recognised household name in the Australian furniture industry. With over 110 showrooms across Australia and New Zealand, we are now looking to expand further in 2025.As market leaders and experts in luxury furniture design, we take pride in our commitment to quality and innovation.Join an iconic Australian retail...

  • Sales & Services Consultant

    4 days ago

    Perth, Western Australia IAG AUS Full time $60,000 - $80,000 per year

    WFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG) we're one of Australia's leading rural, business insurers, who still believe in friendly, personal service.As Sales and Services Consultant, you'll be the first point of contact for our customers, providing friendly, knowledgeable support over the phone. You'll work...

  • Sales & Services Consultant

    4 days ago

    Perth, Western Australia IAG Full time $50,000 - $80,000 per year

    WFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG) we're one of Australia's leading rural, business insurers, who still believe in friendly, personal service.As Sales and Services Consultant, you'll be the first point of contact for our customers, providing friendly, knowledgeable support over the phone. You'll work...

  • Sales Consultant

    1 week ago

    Perth, Western Australia Bonds Full time $60,000 - $80,000 per year

    Be In Good CompanyGood People – Enjoy exclusive Myer & David Jones product discounts.Learn & Grow – Structured training & development programs for all employees that sets you up for successGood Careers – Expand your career by growing internally within or across our different brands in retail management and support centre.Good Impact – We partner with...

  • Sales Consultant

    1 week ago

    Perth, Western Australia Coco Republic Full time

    About Coco RepublicCoco Republic is a premier design destination, known for curating interiors that exude timeless elegance, sophistication, and effortless style. With showrooms across Australia and New Zealand, our brand is synonymous with timeless design, impeccable service, and beautifully crafted furniture. While we are deeply proud of our products, it...