Senior Product Manager

A new transformational adventure awaits you…
How does 5 weeks of annual leave, a fulfilling career you'll genuinely enjoy, and working for a reputable organization that promotes wellbeing and drives digital transformation sound to you?

As one of Forbes 2024 'World's Best Employers' and Fortune's 'World's Most Admired Companies' for 2025, Zurich - a leader in the insurance industry, is on a journey towards a brighter future… A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.

Join us on this thrilling journey as we work towards our vision of becoming Australia's leading digital insurer. If you're eager to be part of a values-driven global organisation that's experiencing real growth and transformation, and if you share our commitment to making a tangible difference and taking continuous steps towards a sustainable future for our people, customers, communities, and our planet, then keep reading

Let's create a brighter future together, let's make a difference
It's important to know, what you do matters. At Zurich, we don't just cover, we care.

As a Senior Product Manager in Zurich's Zx division, you will lead the end-to-end success of a digital product—from shaping strategy and defining outcomes to launching innovative solutions. You'll identify customer problems worth solving, run experiments, and use data and research to inform decisions. Working in a product trio with design and engineering, you'll test assumptions, iterate quickly, and bring high-impact experiences to market.

This is a hands-on role that blends strategic thinking with execution. You'll be accountable for product health, customer and business outcomes, and continuously improving through insight and experimentation. Reporting to the Head of Transformation, you'll play a key role in helping Zurich realise its ambition to become Australia's Leading Digital Insurer.

You will also be responsible for the following:

• Defining and evangelising a clear, data-informed product strategy and roadmap.
• Leading product discovery through customer research, experimentation, and market analysis.
• Aligning product outcomes with business OKRs and driving delivery against them.
• Championing operational excellence and maintaining high standards of product quality.
• Collaborating with cross-functional teams to design and launch innovative solutions.
• Promoting product practices, AI adoption, and emerging technologies across Zurich.

Important to your success – let's grow together
A curious, high-agency product leader who thrives in ambiguity, is passionate about solving meaningful problems, and puts customers at the centre of everything they do.

In order to be successful, you will have the following:

• 5–10 years of product management experience, ideally across both startup and enterprise environments.
• Proven ability to scale products and navigate complex ecosystems.
• Strong collaboration skills with design and engineering teams.
• Experience with AI technologies, especially agentic use cases, is highly regarded.
• A data-driven mindset with comfort in both qualitative and quantitative analysis.
• Commercial acumen paired with a relentless focus on customer delight.

Belong. Zurich is here to support you
There are so many reasons why Zurich is a great place to be and the right choice for you, but here are just a few.

• Enjoy 5 weeks of annual leave for permanent staff through our Z leave initiative, along with 15 days of personal/carer's leave as we empower our people to manage their own wellbeing. Plus, access to Family Care (parental leave).
• Benefit from a hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.
• Access programs to stay healthy and feel healthier, receive an AUD$500 wellbeing payment per year, and a AUD$295 new starter e-voucher for your work-from-home setup (flex work - hybrid working), along with other great benefits through our Shine portal.
• Grow and thrive in your career with our award-winning training programs. We support and encourage your development because our strength lies in our people, and we value your individuality.
• Work with global, diverse, and inclusive teams; explore your passions, fuel innovation, drive equity, collaborate, and make a positive difference beyond your role.
• Take advantage of global mobility opportunities across more than 200 countries worldwide.
• Volunteer and work in our state-of-the-art Green Star rated offices (when you are in the office) and dress for your day.
• We plant a tree for every new employee.
• Not to mention our various employer of choice awards/memberships – WGEA; Family Inclusive Workplace; Gold AWEI Employer, Pride in Diversity… to name a few.

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong, be yourself, maintain work/life balance, and thrive in a supportive environment.

Zurich is an equal opportunity employer.  We are committed to ensuring that our recruitment process is fair and accessible for all candidates. If you require any special accommodations to participate in our recruitment process, we encourage you to please let us know at the time of your application.

So, if you want to come on an adventure that will build a brighter future together, and feel a sense of togetherness, then please apply today to start your adventure