Customer Bookings Specialist

1 week ago

Melbourne, Victoria, Australia Woods & Co Full time $60,000 - $80,000 per year

Woods & Co Recruitment has partnered with one of Australia's most recognised names in automotive care, based in Mulgrave. Here's your chance to join a well-known Australian automotive brand that values its people and is continuing to grow.

This business is looking for a friendly, reliable, and detail-focused person to join their Commercial team as a Customer Bookings Agent.

You'll be the first point of contact for customers, helping them book services, answering questions, and keeping everything running smoothly behind the scenes. If you've worked in admin or customer service and want a role with stability, support, and a great team - this is the opportunity for you.

*What's in it for you?*

  • $60,000 + Super
  • Mulgrave Office with onsite parking | Monday – Friday
  • Join an award-winning and growing national business
  • Supportive and fun working environment with a collaborative team
  • Professional development opportunities with management who support internal growth
  • Diverse responsibilities across bookings, administration, and customer coordination

What you'll do:

  • Handle scheduling of services such as: installations, repairs, deliveries - ensuring timely completion and customer satisfaction
  • Manage customer orders, input details into CRM including product specifications, quantities, and special instructions
  • Confirm bookings and orders with customers
  • Maintain an organised calendar, adjusting for last-minute changes or rescheduling requests
  • Work closely with inventory and procurement teams to ensure product availability
  • Liaise with suppliers to secure items when stock is unavailable
  • Answer customer calls and emails, confirming appointments and handling enquiries
  • Keep booking details, orders, and invoices up to date in internal systems
  • Support the team with general admin tasks and safety checks

What you'll need:

  • 1–2 years' experience in administration or customer service (any industry)
  • Clear and friendly communication skills – both written and verbal
  • Strong organisational skills and the ability to pick up details others might miss
  • Proactive, positive attitude with a genuine willingness to learn
  • Reliability and a team-first approach

If you're as excited by this opportunity as we are and to learn more about the position please call Phoebe Ditchburn on or email 

Woods & Co Recruitment is committed to creating a diverse, inclusive workforce that values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, all members and genders of the LGBTQI community, and people with disability.

Woods & Co Recruitment is committed to creating a positively diverse and inclusive workforce that values all backgrounds and experiences. We do not discriminate and encourage applications (no matter age or status) from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse backgrounds, all members and genders of the LGBTQI community and people with disability.

  • Booking Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Northern Health Full time $60,000 - $80,000 per year

    Company description: As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.Job description: Northern Health are seeking applications from motivated and suitably...

  • Theatre Booking Officer

    1 week ago

    Melbourne, Victoria, Australia Ramsay Health Care Full time $31,000 - $61,000 per year

    Join our friendly team as a Theatre Booking OfficerPart Time OpportunityAbout the RoleWe are looking for an enthusiastic, motivated and experienced administration clerk to join our Business Office Department as a Theatre Bookings Clerk. Joining our team in this opportunity will see you provide comprehensive customer focused service to our surgeons,...

  • Orthodontist – Full Book and Waitlist, Multidisciplinary Specialist Centre

    2 days ago

    Melbourne, Victoria, Australia Arch Talent Full time $200,000 - $250,000 per year

    We ensure privacy and confidentiality for every applicant.THE OPPORTUNITYAre you a specialist Orthodontist (or soon-to-be specialist Orthodontist) looking for an opportunity to walk into a full book and a strong referral network in the heart of the Melbourne CBD?This privately owned, multi-disciplinary specialist centre has an extensive 6-month waitlist for...

  • Theatre booking Clerk

    1 week ago

    Melbourne, Victoria, Australia Healthscope Limited Full time $60,000 - $80,000 per year

    Positive and Collaborative team cultureFree on-site staff car parking and close to public transportPermanent part timerole in CoburgAbout the roleTheatre bookings is a dynamic department responsible for the planning and preparation of patients who are requiring Surgical and medical Admissions at John Fawkner Hospital.John Fawkner Private Hospital is seeking...

  • Theatre booking Clerk

    3 weeks ago

    Melbourne, Victoria, Australia Healthscope Full time

    BenefitsPositive and Collaborative team cultureFree on-site staff car parking and close to public transportPermanent part time role in CoburgAbout the roleTheatre bookings is a dynamic department responsible for the planning and preparation of patients who are requiring Surgical and medical Admissions at John Fawkner Hospital.John Fawkner Private Hospital is...

  • Theatre booking Clerk

    1 week ago

    Melbourne, Victoria, Australia John Fawkner Private Hospital Full time $60,000 - $80,000 per year

    · Positive and Collaborative team culture · Free on-site staff car parking and close to public transport · Permanent part time role in Coburg About the roleTheatre bookings is a dynamic department responsible for the planning and preparation of patients who are requiring Surgical and medical Admissions at John Fawkner Hospital. John Fawkner Private...

  • Booking Consultant

    1 week ago

    Melbourne, Victoria, Australia Randstad - Banking & Financial Services Full time $45,000 - $60,000 per year

    About the Role:Based in Melbourne's CBD, you will work for a leading financial services provider and be responsible for calling customers in oder to book them in for customer consultations. This is a phone-based role working in a friendly and supportive team environment. This is a 3-4 week role with possiblity for extension. WHV visa holders are encouraged...

  • Bookings Officer

    2 weeks ago

    Melbourne, Victoria, Australia Ramsay Health Care Full time $60,000 - $64,500 per year

    Join our friendly team as a Bookings OfficerAbout The RoleWarringal Private Hospital has a part time opportunity for a Bookings Officer to join our Administration Team. You will be responsible for delivering a high level of professional customer service to a range of internal and external stakeholders.This opportunity will also see you taking ownership of a...

  • Medical Reception

    1 week ago

    Melbourne, Victoria, Australia Australian Cardiovascular Specialist Full time $60,000 - $80,000 per year

    What You'll Achieve in This RoleAs the first point of contact, your mission is to ensure our practice operates on a rock-solid customer service foundation, enabling us to deliver exceptional cardiovascular care. Success in this role means achieving the following outcomes:Positive patient journey from first point of contact to their journey home.Efficient...

  • Customer Experience Specialist – English

    1 week ago

    Melbourne, Victoria, Australia Agoda Full time $60,000 - $80,000 per year

    Bangkok, ThailandAbout AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees...