Receptionist/ Dental Assistant

Dental Receptionists & Dental Assistants – Join Our Medowie & Nelson Bay Teams

Be part of something exciting

Smile On Clinics, with established practices Smile On Medowie and Smile On Nelson Bay (Nelson Bay Dental), is seeking enthusiastic Receptionist / Dental Assistant professionals to join our growing team.

About Us

At Smile On Clinics, we're more than just a dental practice – we're a community.

Guided by our values of Integrity, Compassion, Communication, and Teamwork, we are committed to providing world-class dental care in state-of-the-art, patient-centred facilities.

Our Medowie and Nelson Bay practices are equipped with the latest technology, creating environments where patients feel cared for and our team feels supported, valued, and inspired.

The Role

We are currently recruiting for Receptionist / Dental Assistants (combined role) – a dynamic position offering both patient-facing and clinical responsibilities.

You'll be the friendly face who welcomes patients, manages appointments, and keeps the day running smoothly, while also providing hands-on clinical support to our dentists to ensure every patient receives high-quality, comfortable care.

Casual and permanent opportunities are available for the right candidate.

Essential Criteria – Dental Receptionist / Dental Assistant (Combined Role)

Patient Care & Communication

• Warm, professional interpersonal skills with a strong patient-care focus

• Ability to manage enquiries, appointments, and follow-ups with empathy and efficiency

• Compassionate approach to patient care and ability to ensure comfort throughout treatment

• Proven ability to make patients feel valued, supported, and at ease

Clinical & Administrative Excellence

• Certificate III or IV in Dental Assisting (or working towards completion/ Not Essential)

• Strong chairside assisting skills with high infection-control standards

• Experience in reception and administration, ideally in a dental or healthcare setting

• Proficiency in scheduling systems, patient record management, and payment handling

• Accurate clinical note-keeping, stock control, and practice support

Compliance, Safety & Quality

• Understanding of WHS, infection prevention, and quality assurance standards

• Awareness of privacy, confidentiality, and accurate record-keeping obligations

• Commitment to following practice policies and accreditation requirements

Teamwork, Initiative & Professional Growth

• Collaborative team player who works effectively with dentists, hygienists, and colleagues

• Willingness to mentor and support junior staff

• Strong organisation, time-management, and problem-solving skills

• Commitment to continuous training and professional development

Why You'll Love Working With Us

Competitive pay aligned with experience

Supportive, fun, and friendly team culture

Ongoing training, mentoring & professional development

Real career pathways with a respected, expanding dental group

Whether you're an experienced professional or just beginning your dental career, if you have a positive attitude, strong communication skills, and a genuine passion for patient care, we'd love to hear from you

Career Pathways at Smile On Clinics

At Smile On Clinics, we're passionate about helping people build meaningful careers in the dental industry. Whether you're just beginning your career journey or looking for a fresh start in a new field, we provide supportive pathways, on-the-job training, and professional development opportunities to help you grow and succeed.

If you're interested in exploring a career in dental care, we'd love to hear from you — please reach out to our HR Team to discuss how we can support your career and professional growth.

How to Apply

Click 'Apply Now' through Seek and upload your CV/Resume along with a tailored cover letter addressing the role and the questions below:

Application Questions – Dental Receptionist / Dental Assistant (Combined Role)

To help us learn more about you and your interest in joining the Smile On Clinics team, please answer the following questions in your application:

1. What interests you about joining Smile On Clinics and working in the dental industry?
2. Share an example of how you've provided exceptional customer or patient service in a healthcare or service environment.
3. How do you stay organised while managing multiple priorities such as reception duties, phone calls, and patient enquiries?
4. What scheduling systems, clinical software, or record management systems have you used in previous roles?
5. How do you ensure confidentiality, professionalism, and infection control are maintained in your daily work?
6. Describe how you support your team and contribute to a positive, patient-centred environment.

Only shortlisted applicants will be contacted.

If you have any questions about the advertised roles, please contact