Client Portfolio Officer- Property Management

2 weeks ago

Hervey Bay Fraser Coast, Australia One Agency Fraser Coast Full time $60,000 - $80,000 per year

We Make No Apologies – We Do Things Differently

We're not here to train someone to fit into a rigid, cookie-cutter franchise model. We're looking for someone who gets it – adaptable, proactive, and solutions-focused.

This role is perfect if you have your Certificate of Registration and are starting your real estate career- or if you're coming from a customer service background and ready to step into real estate.

About the Role

You'll play a key part in managing a rental portfolio of around 145 properties, working alongside our Department Manager and team to deliver outcomes that truly matter.

We care deeply about our clients, our team, and the results we deliver. Our model has been fine-tuned over years of experience, and our long-term clients rely on it because traditional approaches simply did not work.

If your attitude is "we've always done it this way," this isn't the role for you. We reward curiosity, initiative, and problem-solving.

What You'll Do

  • Support the management of a rental portfolio as part of a collaborative team
  • Build strong, respectful relationships with clients and tenants
  • Carry out inspections and handle tenancy matters following established processes
  • Identify ways to improve processes and help implement solutions
  • Deliver service that consistently exceeds expectations.

What We're Looking For

  • Queensland Certificate of Registration as a Real Estate Agent (mandatory)
  • Current Driver's Licence (mandatory)
  • A team player mindset – you're part of the system, not running solo
  • Adaptability – because no two days are the same in real estate
  • A solutions-first approach (you see problems as puzzles, not headaches)
  • Genuine care for people and outcomes

What You'll Get

  • A workplace that values balance and your wellbeing
  • Processes and support that keep stress down and results high
  • A team that backs each other up- no egos, no lone rangers
  • The satisfaction of delivering service that stands out in an industry where many don't
  • Tools and guidance to hit the ground running and grow your career

If you're ready to make a real impact, have your ideas valued, and contribute to a team that does things differently- apply now.

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