Level 2 Support Engineer

1 week ago

Mandurah, Western Australia ACRUX Search Full time $104,000 - $130,878 per year

Level 2 Support Engineer

Location: Mandurah, WA – Hybrid flexibility available

Department: MSP / IT & Cyber Support

Reporting to: Service Delivery Manager

Why This Role Stands Out

Ideal for those eager to contribute in a collaborative MSP environment. The successful candidate will deliver reliable IT and cybersecurity support to clients, grow their technical skillset, and enjoy a flexible work structure that focuses on real impact.

Key Responsibilities

  • Provide Level 2 support across desktops, servers, network, and cloud environments for clients
  • Tackle and resolve escalated issues from Level 1 with precision
  • Support deployment and configuration of systems and services
  • Work alongside technical leads to implement solutions and maintain documentation
  • Communicate effectively with both technical and non-technical stakeholders

Required Skills & Experience

  • Minimum 3 years in a Level 2 or similar support role, ideally within an MSP
  • Proficient in Windows Server, Active Directory, Microsoft 365, and networking fundamentals
  • Experienced in imaging, backup systems, and endpoint management
  • Familiarity with Azure, Intune, and cybersecurity principles is advantageous
  • Strong written and verbal communication
  • Valid Australian driver's licence and reliable transport required

Preferred Qualifications

  • Microsoft 365 certification (e.g., MS‑900)
  • IT-related tertiary qualification (e.g., Diploma or degree)

What's in It for You

  • Competitive salary with clearly defined career progression
  • Flexible hybrid work arrangements to support a healthy work-life balance
  • A supportive and collaborative team culture where your contribution truly matters

How to Apply

Applications can be submitted by sending a resume and a brief cover note to or by applying directly through this ad.

  • Sen' Project Engineer

    2 weeks ago

    Mandurah, Western Australia Tognetti Consulting Pty Ltd Full time $90,000 - $120,000 per year

    Our client is an established West Australian specialist pipeline, utilities and civils contractor with an excellent reputation in successfully delivering a variety of pipeline, underground services and water projects throughout WA and Victoria. Due to their ongoing growth and successful tendering, they have an immediate requirement for an experienced Senior...

  • Disability Support Worker

    6 days ago

    Mandurah, Western Australia Being Human Support Services Full time

    WE ARE HIRING **SUPPORT WORKER TO WORK IN MANDURAH** AND NEARBY SUBURBS FOR SHORT AND LONG SHIFTSBeing Human Support Services is a registered NDIS service provider in Western Australia with a mission to create an environment that promotes inclusiveness, well-being, and enabling the independence of people with disabilities. We are passionate about what we do,...

  • Reliability Engineer

    2 weeks ago

    Mandurah, Western Australia Chandler Macleod Full time $104,000 - $130,878 per year

    About the Role:We are seeking Reliability Engineersto join a leading heavy industry operation in the Pinjarra region. This role combines hands-on reliability engineering with strategic leadership responsibilities, supporting fixed and mobile plant operations. We strongly encourage applications from diverse candidates, including women, Aboriginal and Torres...

  • Disability Support Worker

    2 weeks ago

    Mandurah, Western Australia Being Human Support Services Full time

    WE ARE HIRING **SUPPORT WORKER TO WORK IN MANDURAH** AND NEARBY SUBURBS FOR SHORT AND LONG SHIFTSBeing Human Support Services is a registered NDIS service provider in Western Australia with a mission to create an environment that promotes inclusiveness, well-being, and enabling the independence of people with disabilities. We are passionate about what we do,...

  • Engineer Electrical

    2 weeks ago

    Mandurah, Western Australia South32 Group Operations Pty Ltd Full time $80,000 - $120,000 per year

    Company description: ENGINEER ELECTRICALJob description: DISCOVER A BRIGHTER FUTUREAt South32, we're meeting the challenge of enabling a sustainable future through our focus on responsibly producing commodities critical for a low-carbon world.As a collaborative, caring and inclusive company, there's no better place to make a genuine difference. Together...

  • Transportation Engineer

    2 weeks ago

    Mandurah, Western Australia beBeeTransportation Full time $118,597 - $125,629

    Job OpportunityTransportation SpecialistWe are seeking a highly skilled and experienced Transportation Specialist to join our team. As a key member of our Technical Services group, you will play a critical role in developing and implementing strategic plans for transportation and movement infrastructure.Key Responsibilities:Develop and implement...

  • Engineering Manager WA

    2 weeks ago

    Mandurah, Western Australia ARYZTA Australia Pty Ltd Full time $70,000 - $120,000 per year

    About Us:ARYZTA is an international food company headquartered in Switzerland, holding a leading global position in B2B bakery industry across Europe and Asia-Pacific regions. Catering to widely diverse customer channels including grocery, convenience, quick-service restaurants, bakeries, and foodservice, ARYZTA employs approximately 7,500 people around the...

  • Traffic and Transport Engineer

    2 weeks ago

    Mandurah, Western Australia City of Mandurah Full time $118,597 - $125,629 per year

    Level 8 | Salary: $118,597 - $125,629, plus superannuationRestricted Private Use of a Council VehicleFlexible Working conditions available – 9-day fortnight/19-day monthVacancy 096/2025The opportunityWe are in the market for an experienced and qualified professional Traffic & Transport Engineer who is passionate about their profession and enjoy the rewards...

  • Engineering Surveyor Professional

    1 week ago

    Mandurah, Western Australia beBeeEngineering Full time $90,000 - $125,000

    Job Title: Engineering SurveyorThe primary role of an Engineering Surveyor is to conduct field surveys, gather accurate data, and ensure compliance with technical standards and project specifications.This position requires a strong background in engineering surveying, excellent technical skills, and experience working in field-based environments.About the...

  • Senior Projects Engineer

    2 weeks ago

    Mandurah, Western Australia Alcoa Full time $100,000 - $150,000 per year

    Shape Your WorldAt Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.As a leader within Alcoa, you can help fulfill our purpose and realize our vision to reinvent the aluminium industry. Be part of the team that is helping...