Assertive Outreach Worker

• Mandurah location - Part Time Position (30 hours per week)
• Contract position until 30 June 2026
• Level 4/5 SCHADS (depending on experience)
• Growing Organisation with a Fantastic Culture

Who are St Pats?

St Patrick's Community Support Centre Limited (or St Pat's as it is affectionately known) is an award-winning not-for-profit homelessness support service and community housing provider. We have been working side-by-side with vulnerable people in the South Metropolitan region of Perth for more than 50 years. Our mission is to end homelessness in our community.

To achieve our mission, we work in partnership with government and human services agencies, businesses, and the broader community to provide a range of high-quality services delivered to break the cycle of poverty and disadvantage. These include housing, health and dental care, crisis intervention and emergency relief, social inclusion, and specialist support services.

Our collaborative integrated and person-centred approach allows us to be there for people at every stage of their journey out of homelessness.

Program Overview

A rapid response to help alleviate some of the growing pressures on homelessness in the Perth metropolitan area. The expected outcomes for this program are to triage, refer and engage with chronic rough sleepers and provide case management and support people into safe accommodation.

Position Intention

The position is time limited to provide an immediate and rapid response working with identified chronic rough sleepers in the Perth metropolitan area. The role will form part of team of workers based across four organisations that will provide assertive outreach, triage, and support, with the aim of successfully transitioning people to safe housing, linked with longer term programs.

Key Responsibilities will include:

• Provide flexible and responsive outreach services to people experiencing homelessness
• Engage, and build rapport through regular outreach to people who are (or have been) rough sleeping, who are currently accommodated through the crisis responses or attending engagement hubs
• Work collaboratively with partner organisations rapid response team, in particular support workers to promote effective referral pathways
• Provide advocacy, support and referrals to clients required to enhance access to essential services and appropriate accommodation
• Assist clients to develop increased knowledge and life skills, to support their reintegration to the community and reduce likelihood of future crisis

Qualifications

• Diploma or Degree Level qualification in relevant areas such as community services/social work/social science and/or significant experience working in the homelessness sector
• Demonstrated understanding factors contributing to homelessness
• Experience in the provision of services to people with complex issues including homelessness, disability, mental health, trauma, and dual diagnosis
• Experience working with people of Aboriginal and culturally and linguistically diverse backgrounds
• National Police Clearance
• Possession of an appropriate class motor vehicle driver's license

Selection Criteria

1. Experience in the provision of services to people with complex issues including homelessness, disability, mental health, trauma, and dual diagnosis
2. Well-developed communication and interpersonal skills including the ability to work and communicate effectively with service staff, service users, community agencies and other professionals
3. Demonstrated understanding of existing of existing public, private and community housing pathways for people in housing crisis
4. Demonstrated understanding of issues affecting the Aboriginal and Torres Strait Islander community particularly in regard to transience and homelessness, cultural considerations, trauma and sensitivities
5. Demonstrated negotiation and conflict resolution skills
6. Demonstrated computer literacy including proficiency in Word, Outlook, Excel programs
7. Demonstrated ability to exercise sound judgment when directions are not clearly defined

In return we offer:

• Value based organisation working towards ending homelessness
• Growing organisation with a fantastic culture
• Competitive salary
• Salary packaging up to $15,900
• Access to an Employee Assistance Program

If this is the role for you, please demonstrate your capability by providing evidence of how you meet the Essential Criteria in your Cover Letter, attaching your CV with references.

To APPLY go to our Careers page on our St Pat's website or copy and paste this link into your browser:

Shortlisting will commence as soon as possible, so if you want to work for an organisation making positive changes to the community APPLY TODAY