Sales Representative

Company Story

Since 1974 we have been delivering high-quality, professional tools to the general construction, framing, masonry, tiling, and drywall trades. Our company has grown steadily based on the quality of our products and our determined pursuit of service and innovation excellence. We are currently one of the fastest growing tool brands globally. Our commitment to research and development is combined with a willingness to listen to the people who depend on our tools every day. By relentlessly researching and introducing new materials and new features, we are proud to say we have positively impacted the lives of professional contractors.

Our Mission: Live the Trade by providing productivity to the tradesperson and being the champion for the retailers enabling them to drive increased profits and performance.

Our Vision: To bring the strength of the OX to every tradesperson through passion, design, and a relentless pursuit of innovation. Our tools will be instinctively recognised as TOUGH. DYNAMIC. DIFFERENT. OX is the extra person on site.

We have a strong workplace culture underpinned by our values:

1. One Team: alone we're great, together we're extraordinary.
2. Social Responsibility: for the future of our people and environment.
3. Ownership: foster a culture of trust, respect, and results.
4. Challenge & Innovate: the faster we learn, the faster we evolve.
5. Customer First: at the forefront of everything we do.

Position Description

The Sales Representative will focus on selling our products and ranges to customers, serving as a brand ambassador. Responsibilities include identifying the best product options through effective questioning, delivering demos and presentations, and building and maintaining strong customer relationships. Additionally, this role collaborates with the Victorian Business Development Manager to manage designated territories, ensuring consistent brand presence and customer satisfaction.

Key Accountabilities:

• Manage a designated territory to achieve sales targets and objectives on a monthly, quarterly, and annual basis.
• Develop and maintain relationships with customers to maximise sales potential and ensure high levels of service.
• Execute regular call cycles to service the existing customer base while identifying new business opportunities.
• Promote OX Tools' product range and merchandising strategies to increase sales and brand visibility in accounts.
• Present and promote OX Tools' new products and marketing initiatives to customers to drive in-store growth.
• Provide in-store training and support to customers' sales teams, ensuring proper knowledge of products and merchandising strategies.
• Actively pursue new customer acquisition within the territory through cold calls, visits, and networking.
• Maintain accurate and timely call logs and update customer information in OX Tools AU CRM Systems.
• Attend trade shows and customer events to represent OX Tools and support customers.
• Ensure travel and expenses are kept within company guidelines.
• Participate in sales meetings and contribute feedback on customer needs and market trends.
• Work closely with the Business Development Manager to ensure alignment of territory goals and strategic priorities.

Skills & Experience

• At least a years' prior experience as a Sales Representative
• Strong communication and negotiation skills
• Customer focused mind-set
• People oriented and results driven
• Excellent active listening, negotiation and presentation skills
• Effective relationship building, networking and influencing skills
• Ability to identify, analyse and develop effective solutions to problems
• Ability to act with integrity, professionalism, and confidentiality.