Venue Manager

13 hours ago

Sydney NSW, Australia iPlay Australia Group Full time $60,000 - $90,000 per year

Lead the Energy — Become a Venue Manager with iPlay NSW

At iPlay, we don't just run venues — we create Moments that Matter. From the first smile at the door to the final high-five at redemption, our mission is to turn every visit into a story guests can't wait to share.

We're a high-energy mix of arcade thrills, bowling strikes and attractions, powered by passionate leaders and crews who live and breathe excitement, service, and teamwork.

Right now, we're looking for dynamic Venue Manager(s) to lead the fun across our growing NSW region — including our site at Lidcombe, with tournament-grade bowling lanes and state of the art arcades, as well as our exciting new venues opening soon in North Sydney and Blacktown.

If you're someone with heart, hustle, and a love for people, this is your opportunity to join a brand that's expanding fast and shaping the future of family entertainment.

The Role

As a Venue Manager, you'll be the heartbeat of your venue — leading, inspiring, and driving a team that's obsessed with creating unforgettable guest experiences.

You'll build an atmosphere where:

The games are buzzing,

The service is passionate,

The guests are smiling, and

The team feels proud to be part of something bigger.

You'll report to the Regional Manager and lead your venue through every stage of the Guest Journey — from Arrival to Farewell — making sure every moment counts.

What You'll Do

  • Run the show — Oversee all venue operations, keeping energy high and experiences seamless.
  • Lead, train, and inspire — Build and empower a team that thrives on honesty, teamwork, and excitement.
  • Deliver the Moments that Matter — Make every visit smooth, memorable, and full of life.
  • Manage the essentials — Keep rosters, performance, stock, and service standards running like clockwork.
  • Own the numbers — Track budgets, reporting, and ordering to keep the venue profitable and efficient.
  • Champion safety and compliance — Maintain a clean, safe, and welcoming environment for guests and staff.
  • Collaborate and innovate — Work with senior management to grow the business and cement iPlay as the go-to entertainment destination.

About You

You're a natural leader with drive, passion, and personality. You lead with honesty, thrive on teamwork, and are guest-obsessed in everything you do.

What you're bringing to the party:

  • Proven 2+ years leadership experience in hospitality, entertainment, or retail
  • A hands-on leadership style – you're on the floor, not behind a desk
  • Strong bowling and arcade operations knowledge (bonus)
  • Confidence with rosters, budgets, reporting, and stock control
  • A calm, solution-focused approach under pressure
  • A passion for culture building and team development
  • Availability across days, nights, weekends, and public holidays
  • Preferably hold RSA, RMLV, or Food Safety Supervisor certifications

Why Join iPlay?

· Clear career pathways and national growth opportunities

· Be part of a passionate, supportive, high-energy team

· A culture where your energy, ideas, and effort are noticed, and heard

· Opportunities to grow with us as we expand across NSW

Apply Now

Apply today and take the first step toward becoming the next iPlay Legend. Multiple opportunities available at iPlay Australia across our NSW venues

Job Type: Full-time

Work Location: In person

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