Heavy Duty Mechanic

Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.

ABOUT US:

Outback Spirit Tours offers a range of unique adventure tours, desert safaris and luxury short stays across our beautiful country. Our adventures capture the very essence of Australia, from the rugged red cliffs of the Kimberley to the unspoiled natural wonder of Tasmania, we bring iconic experiences to life. We operate 10 lodges in some of the most remote, inaccessible and beautiful locations. Our team of guides, drivers, camp and operations staff are passionate about the outdoors and take pride in bringing our guests on the adventure of a lifetime.

Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquarters in Adelaide, Journey Beyond's impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; the historic Telegraph Station, barefoot luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventure, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

ABOUT THE ROLE:

Outback Spirit is seeking an experienced, highly skilled, and passionate Heavy Duty Mechanic to join our team in Albury. This position is pivotal in upholding the highest safety and service standards while providing servicing and maintenance for our premium Outback Spirit touring and fleet vehicles. The role will report directly to the Service Manager.

The successful candidate will take pride in their commitment to safety and service excellence, with extensive knowledge and experience in service and maintenance requirements.

Key Responsibilities:

• Conduct regular servicing of our fleet, ensuring all vehicles are well-maintained.
• Perform maintenance on both heavy and light vehicles to guarantee optimal performance.
• Execute thorough mechanical diagnostics to identify and resolve issues efficiently.
• Provide exceptional on-field service, maintaining clear communication with Tour Drivers during breakdown situations via phone support, as well as undertaking on-road call-outs when required.
• Perform stock takes and order necessary parts to ensure timely repairs.
• Ensure safe and efficient operations within the workshop environment.
• Accurately enter and maintain fleet records in our database.
• Be prepared to travel at short notice as needed for service requirements.

ABOUT YOU:

To excel in this position, you must have proven experience as a mechanic, characterised by strong attention to detail, excellent troubleshooting abilities, and exceptional communication skills.

The ideal candidate will possess:

• A Mechanical Trade Qualification.
• A minimum of 5 years' experience as a Diesel Mechanic.
• Previous experience in troubleshooting and performing diagnostics over the phone.
• A Heavy Vehicle Road Transport Repairer's trade qualification (advantageous).
• An Air Conditioning Repair licence and knowledge of electronics (advantageous).
• A current Medium Rigid (MR) driver's licence as a minimum.
• A strong focus on safety and understanding of best practices.
• Excellent mechanical knowledge.
• A high level of integrity and the ability to work autonomously.
• Experience with Mercedes Benz heavy vehicles (advantageous).
• Flexibility to work some weekends and public holidays during the tour season (April to November), with the commitment to keep such instances to a minimum where possible.

WHAT WE OFFER:

• Amazing opportunity to work in a dynamic, growing tourism business
• Generous discounts on Journey Beyond travel and experiences
• An attractive salary
• Study Assistance Policy
• Parental Leave program
• Purchased Leave policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral Policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise