Administrative Services Officer

Company description:

Grampians Health exists to serve our communities across the Grampians region, providing complete care as close as possible to people's homes.

Job description:

Administrative Services Officer - Mental Health Services

Casual | Ararat and regional sites

$36.57 per hour | Flexible hours Monday to Friday, 8.30am-5.00pm

About the Role

Grampians Health is seeking a motivated Administrative Services Officer to provide high-quality reception and administration support to our Mental Health & Wellbeing Service. This role offers variety, flexibility, and the opportunity to develop your skills while supporting our multidisciplinary team.

In this role you will:

• Provide reception and front-line service to clients and staff
• Screen and attend to sensitive and confidential enquiries
• Manage data entry and maintain office systems
• Prepare and type medical correspondence
• Support daily operations across Ararat and other regional sites

Key Responsibilities

• Deliver welcoming reception and customer service
• Manage internal and external enquiries professionally
• Update and maintain office records and information systems
• Provide accurate data entry and document preparation
• Assist the team with scheduling and administrative tasks
• Adapt to changing service needs across multiple locations

Skills & Experience

• Strong customer service and communication skills
• Proficient in Microsoft Word, Excel and Outlook
• Organised, with ability to manage competing priorities
• Willingness to learn new systems and processes
• Experience in health or mental health settings desirable

To see a full copy of the Position Description, please click here.

Interested?

Click APPLY now, or for a confidential discussion contact:

Belinda Collie - Administration Manager

Phone:

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close once the position is filled.

If you are currently employed at Grampians Health, please sign in through the Employee Login on the Careers Page before applying.

About Grampians Health

Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Culture & Benefits

At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Fitness Passport membership
• Staff rewards and recognition programs

Ararat Region

Ararat has a population of over 11,000 and is situated 198km west of Melbourne on the Western Highway which connects the region to Adelaide. Ararat is the gateway to the Grampians Region and is characterised by stunning horizons, mountain scapes and a strong sense of community.

Advanced manufacturing, agriculture, food and wine production, construction, healthcare and tourism experiences underpin the economy. To learn more about Ararat please click - Visit Ararat

Diversity and InclusionAll appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.