Product Manager

About the role:

Working closely with key divisional executives in the Mental Health and Wellbeing and eHealth divisions, including the Business Sponsor, the Product Manager will play a key role in the overall success of the development and implementation of the new Mental Health and Wellbeing Client Management System (MHWCMS) and related recommendations from the Royal Commission into Victoria's Mental Health System. As Product Manager, you will define the product roadmap for current and new systems in accordance with the reform-related and ongoing business needs for Victoria's mental health system.

Working with the Change Manager, you will act as the voice of the `customer' and stakeholders, advising the Product Owner and development teams on task prioritisation in the product backlog to maximize value, ensuring the development team delivers high-quality features that meet the needs of the MHWD, supporting mental health professionals and clients across Victoria. This role requires an understanding of client management systems (and relative technology enablers and pathways for development) in health services.

About us:

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

About you:

Are you:

• Able to provide strong strategic and policy leadership and build relationships with a diverse range of stakeholders?
• Experienced in the product management process for new digital technology projects?
• Eager to make a significant contribution to the way mental health information is shared and the way mental health services are delivered in Victoria?
• Able to work in a complex mental health reform environment, synthesising complex information into solutions and positively influence decision making?

What we offer:

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
• A strong commitment to work-life balance, including a diverse array of flexible working arrangements.

How to apply:

Applications should include a resume and a cover letter. Click the `Apply' button to view further information about the role including key contact details and the advertisement closing date.

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.

If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.

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