Hospitality Food

Job purpose:

VenuesLive WA, the proud operator of Optus Stadium, is offering an exciting opportunity for a seasoned Hospitality Food & Beverage Coordinator to join its energetic and service-focused team. This role is central to delivering exceptional hospitality experiences to key hirers, clients and partners of the stadium. You will oversee and execute the complete hospitality coordination process—including premium suites, corporate boxes and satellite catering—for assigned Event Partners, ensuring every detail reflects excellence.

Your focus will be:

• Develop ongoing relationships with key venue hirers, clients, and internal stakeholders and partners of Optus Stadium.
• Liaise with stakeholders to coordinate their specific hospitality requirements for each individual event post the pre-planning hand over to event execution.
• Responding in a timely manner to all Hirer enquires.
• Finalise with Hirer's all details as required to ensure the optimum execution of their event day hospitality program.
• Communicate to the Hospitality Food & Beverage Operations and delivery teams all details as pertaining to major event hospitality and ensure Event Order information is relevant and up to date.
• Manage finalisation of major event hospitality from follow up to post event invoicing.
• Respond in a timely manner to all client enquires, feedback and complaints.
• Review, maintain, set-up, and test the online client ordering portal (EventHub) for smooth integration with UBS and TASK retail.
• Liaise and coordinate with the Kitchen for specific menu requirements for each individual event.
• Implement event day plans within established event planning processes and ensure event day information is distributed in a timely manner to all interested parties.
• Share performance feedback on Food & Beverage casual staff to support service excellence and help identify talent for progression into supervisory or multi-skilled roles.

To be successful, you will have:

• Full working rights in Australia (essential)
• 2-3 years' experience in a similar food and beverage or hospitality role (essential)
• Diploma or degree qualifications in Event Management or Hospitality Management (desirable)
• Demonstrated operational experience in event, venue or other large-scale catering operation (essential)
• Strong competency in Microsoft Office Suite
• Excellent communication skills
• Time management skills
• Exposure and competency with event management software (UBS preferred)
• Responsible Service of Alcohol certification (essential)

What we offer:

• Competitive salary
• Comprehensive benefits package including:
• Personal benefits – Paid parental leave, flexible working arrangements, study leave.
• Health and wellbeing – Employee Assistance Program, annual flu vaccinations and skin checks, monthly group fitness classes, discounts at hotel, onsite financial wellness sessions.
• Workplace benefits – Onsite parking, meals on event days, 25% discount at City View Café.
• Financial Benefits – Salary sacrifice superannuation options, discounted offers from financial institutions, reduced rates on mobile phone and home internet plans.
• Development and career opportunities through proactive talent management.
• A collaborative, fun and energetic work culture.

About us:

Optus Stadium is one of Australia's premier entertainment destinations, recognised globally as the International Venue of the Year (Stadium Business Awards 2022) and the World's Most Beautiful Stadium (Prix Versailles 2019).

Our team prides ourselves on delivering a 'fans first' approach and are dedicated to creating memorable experiences.

At the heart of our business is a high performing and passionate team committed to innovation, inclusivity, and quality. We take pride in being an equal opportunity employer and operate in a vibrant and collaborative environment.

While standard hours are 8:30am to 5:00pm, the nature of the event industry means that you will be required to work outside these hours particularly around events being held at Optus Stadium and Stadium Park.

Applications close Monday August 11th. Shortlisting for this position will commence immediately and the position may close earlier than stated if we have found a suitable candidate.