Motor Assessor

5 days ago

North Altona, Victoria, Australia Budget Direct Full time $80,000 - $120,000 per year

About the Role

Ready to shift gears and grow your career beyond the workshop? If you are a trade-qualified Panel Beater, Spray Painter, or Motor Assessor who's passionate about quality repairs and outstanding customer service, this is your chance to accelerate your future with Auto & General - Australia's fastest growing insurer

You will accurately assess vehicle damage to determine cost-effective and safe repairs while ensuring the best outcome for the customer and balancing the needs of the business.

Join us across any of our sites in Victoria (Sunshine or Altona) and grow with one of Australia's most exciting insurance companies.

Why you'll love working with A&G

  • Fully maintained company vehicle, phone & laptop
  • On-the-job training + ongoing career development
  • Discounts on insurance, retail, gyms & more
  • Fun team culture with events, celebrations & community impact
What you'll be doing:
  • Masterfully assessing vehicle damage to ensure safe, cost-effective repairs
  • Conducting post-repair inspections to guarantee top quality
  • Delivering expert advice via phone and face-to-face, providing customers with care and clarity
  • Writing precise reports, negotiating repair costs, and working with repair partners
  • Collaborating with a passionate team to solve challenges and enhance customer experience
  • Helping us uphold high standards that protect customers and keep the business thriving
What you bring to the Team:
  • Trade qualification in motor body repair industry (Certificate III in Automotive Body Repair Technology or equivalent)
  • Minimum of 5 years hands-on experience as a Panel Beater, Spray Painter or Motor Mechanic and up-to-date industry knowledge
  • Sound experience in writing quotes and estimating
  • A customer-first mindset with strong communication skills
  • Tech-savvy with confidence using computers
  • Ability to work independently and as a team player
  • Valid driver's license

Perks You'll Love:

  • Performance bonuses & recognition for great work
  • Extra leave options – ME Day, volunteer leave & more
  • Career development tailored to your goals
  • Wellbeing support – mental health programs, fitness deals
  • A&G Difference – volunteer & charity support programs
  • Fun events & celebrations all year round
  • Save money

  • Motor Assessor

    6 days ago

    Altona, Victoria, Australia Hays | Insurance Full time $60,000 - $90,000 per year

    Your new company Our client is a well-established name in the general insurance industry, known for delivering reliable and customer-focused insurance solutions across Australia. The business is committed to improving its operations through technology and innovation, and works closely with a number of trusted partner brands. With a strong presence locally...

  • Home Assessing Coordinator

    2 weeks ago

    North Lakes, Australia Auto & General Insurance Full time

    **About us** Auto & General (A&G) is the fastest growing major Motor and Home insurer in Australia. We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin Money. Our range of general insurance...

  • Customer Service Officer

    5 days ago

    North Lakes, Australia Auto & General Holdings Full time

    The Customer Service Officer will collaborate with assessors, frontline motor claims teams, and other stakeholders, including repairers, to ensure a seamless repair experience for our customers. This will be achieved by demonstrating 'one team' behaviours, fostering excellent customer relationships, maintaining high service levels and professionalism, and...

  • Customer Service Officer

    1 week ago

    North Lakes, Australia Auto & General Holdings Full time

    The Customer Service Officer will collaborate with assessors, frontline motor claims teams, and other stakeholders, including repairers, to ensure a seamless repair experience for our customers. This will be achieved by demonstrating 'one team' behaviours, fostering excellent customer relationships, maintaining high service levels and professionalism, and...

  • Customer Service Officer

    3 days ago

    North Lakes QLD, Australia Auto & General Insurance Full time $54,000 - $75,000 per year

    To deliver exceptional customer service and effectively and accurately apply key controls throughout the vehicle repair process, with a strong focus on adhering to General Insurance Code of Practice (GICOP) contact timeframes. This role is responsible for achieving optimal customer service performance, applying robust controls, and adhering to best practice...

  • Settlements Manager

    19 hours ago

    North Lakes, Australia Auto & General Holdings Full time

    **The role**: As our new Settlements Manager you will play a pivotal role in driving the Settlements Department in achieving key outcomes on all settlement claims related matters, while contributing to the strategic direction of the business. **Key Accountabilities**: - Foster a collaborative and high-performance team environment - Develop and implement...

  • Senior Claims Consultant

    7 days ago

    North Sydney Council, Australia The Hollard Insurance Company Full time $120,000 - $180,000 per year

    Play a key role in Hollard's Broker teamOpportunity to work with one of Australia's largest general insurersHybrid/WFH opportunity alongside a supportive & collaborative team cultureAbout HollardHollard Insurance is part of the Hollard Group of Companies and a top 5 General Insurer in Australia and New Zealand. We underwrite a broad range of general...