Box Office Administrator

Box Office Administrator

Permanent Part Time - 15 hours per week

Band 4 Salary Range: $37.25 per hour plus 12% superannuation

Location - Gippsland Performing Arts Centre Traralgon

Department: Creative Venues Events & Tourism

Do you want to make an IMPACT?

An exciting opportunity exists for a Customer Service Officer at the Gippsland Performing Arts Centre in Traralgon.

The role

As the Box Office Administrator, you will provide exemplary and personable customer service ensuring a professional image at the foyer/reception/box office to all patrons and visitors to the Gippsland Performing Arts Centre (GPAC) and other creative spaces.

You will manage all customer requests and queries in an efficient and timely manner to support the efficient operations of all creative venues.

This position is responsible for the GPAC Box Office. You will also assist visitors at the Visitor Information Centre which is located at the Gippsland Performing Arts Centre.

The successful applicants will be willing to work on a rotating roster including weekends and evenings.

To be successful in this role you will have:

• Demonstrated administration experience including skills in basic math and cash handling, as well as correspondence and report preparation.
• Experience providing excellent customer service to a diverse range of customers
• Demonstrated verbal and written communication skills

All successful applicants are required to undergo a Police Check and hold a valid employee Working with Children Check.

Go Further at Latrobe City Council

A career with us begins with a desire to empower and make positive change within our Latrobe City Community. At council you will get stuck into interesting work and experience growth as you see the impact you make unfold right in front of you.

Why work for us?

At Latrobe City Council we are an equal opportunity employer who invests heavily in our employees.

We offer a range of training and Personal Development opportunities including a structured Leadership Development Program and study assistance.

At LCC you will enjoy flexible working options, we offer benefits such as salary packaging and access to our health and wellbeing programs.

We want you to join our team and provide the best services possible for a fast-growing regional municipality in the heart of Gippsland.

To apply

Please apply (and submit your responses to the Key Selection Criteria) via the Latrobe City Council website.

Applications will close on 11.59 pm Monday 27 October 2025.

Contact Richelle Rowed, Coordinator GPAC and Creative Spaces on for a confidential discussion.

Child Safe Organisation

Latrobe City Council has a zero tolerance to any form of child abuse and is committed to the safety, wellbeing, and empowerment of children. We create and maintain a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, volunteers and contractors. Our recruitment practices reflect this.

Diversity and Inclusion

At Latrobe City Council we value workforce diversity and inclusion, where individual uniqueness is embraced. We value diverse life experiences and the perspectives of our people, whilst providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.

At Latrobe City Council we are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background. Council's Indigenous Employment Program is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted at or by calling

We at Latrobe City Council strongly encourage people with disability and diverse backgrounds to apply for our roles. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Careers team via email at or call noting your preferred method of communication and contact details and a member of the team will be in touch.