Alumni and Supporter Records Assistant

About the role

A 6 month contract opportunity currently exists within the Alumni and Supporter Experience team at the University of Sydney

This entry-level role is an ideal start to a career in fundraising, alumni relations or customer experience. Your job will see you strengthening the foundations of our relationships with alumni, donors and supporters through record improvement and personal touchpoints. Join a successful, growing team, which is focussed on igniting alumni pride and making a real-world impact through giving.

About you

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for an Alumni and Supporter Records Assistant who has:

• An interest in developing a career in fundraising or alumni relations.

• Prior record keeping and/or frontline customer service experience.

• Ability to quickly adapt to, and learn, new technology and tools including CRM, Excel etc.

• Excellent communication skills and high levels of initiative to reach out to alumni and supporters.

• Well-developed interpersonal and organisational skills.

About The University of Sydney 

Since our inception 160 years ago, the University of Sydney has led to improve the world around us. We believe in education for all and that effective leadership makes lives better. These same values are reflected in our approach to philanthropy and underpin our long-term strategy for excellence and growth. We're Australia's first university and have an outstanding global reputation for academic and research excellence. Across our campuses, we employ over 7600 academic and non-academic staff who support over 60,000 students. 

Working in the Advancement team at the University you will be part of a portfolio that raises funds for scholarships, cutting edge research and makes a real and substantial contribution to the improvement of the University, and the wider world. You will be joining a world-class team that cares deeply about making a difference and is both creative and evidence-led when it comes to improving performance.  

Why The University of Sydney 

When you join the University of Sydney, you become an integral part of a community in which you are fully supported to achieve your career ambitions. You'll be in a workplace where development is encouraged, and intellectual pursuits foster a sense of purpose and confidence including: 

•    35-hour work week 

•    flexible working model 

•    up to 36 weeks paid parental leave 

•    access to health and wellbeing services 

•    tax-efficient salary packaging options 

•    ongoing training and development 

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

The University of Sydney is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ; and people of Aboriginal and Torres Strait Islander descent, are encouraged.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. 

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Sarah Scott by email to

The University of Sydney

The University reserves the right not to proceed with any appointment.

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