Field Service Technician

1 week ago

Dandenong, Victoria, Australia Aptella Full time $90,000 - $120,000 per year

About Aptella:

At Aptella, we're on a mission to empower the mining, construction, and geospatial industries with state-of-the-art technology from the world's leading innovators. Join a dynamic team of over 380 professionals across Australia, Southeast Asia, and New Zealand, and unlock extraordinary career opportunities in a company culture that's as vibrant as it is forward-thinking.

About the Role

At Aptella, we believe that innovation thrives when it's driven by diverse perspectives. We're currently looking for a Field Service Technician to join our team in Dandenong South on a full-time, permanent basis.

Reporting to the Field Service Manager, this role offers a great mix of hands-on technical work and customer engagement. You'll play a key part in installing and supporting Machine Control Systems and site solutions, including 2D/3D automation, machine payload weighing, and machine safety systems. While most of your work will be completed onsite, there may be times when you provide remote or phone-based support as well.

This role offers autonomy, variety, and the chance to work with emerging technology in a supportive and collaborative environment. Aptella is committed to fostering an inclusive workplace where all team members can thrive and grow. We welcome applicants of all genders and backgrounds to apply.

Please note: This role is subject to a pre-employment medical assessment and police check.

What You'll Be Doing:

  • Install machine control systems and equipment (onsite and in the workshop)

  • Calibrate and commission machine systems and attachments

  • Diagnose issues and provide technical support and troubleshooting

  • Service and maintain systems to ensure peak performance

  • Train customers to get the most out of their equipment

What We're Looking For:

We understand that great technicians come from a variety of paths. If you don't meet every requirement but are keen to learn and passionate about what we do, we'd love to hear from you.

  • A trade qualification as an Auto Electrician, Heavy Diesel Mechanic, or Light Vehicle Mechanic is highly regarded, but not essential

  • A strong mechanical aptitude, with the ability to problem-solve and adapt

  • Confidence in working with electrical and hydraulic systems

  • Good communication and organisation skills to engage effectively with customers and teammates

  • A proactive mindset with a focus on safety, quality, and outcomes

  • Basic computer literacy and the ability to learn new software

  • Ability to work independently with support when you need it

Nice to Have (But Not Required):

  • Experience with heavy equipment repairs (mechanical, electrical, or hydraulic)

  • Exposure to mobile plant or machine control systems

  • An understanding of surveying techniques and technologies

  • A keen interest in technology and innovation

Required:

  • A current Australian Driver's Licence (car)

Why Choose Aptella?

We're committed to creating a workplace where everyone feels valued, respected, and supported. You'll have access to ongoing training, opportunities to advance, and the chance to be part of a team that's shaping the future of civil construction technology.

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