Dispute Resolution Officer

14 hours ago

Newcastle, New South Wales, Australia EML Full time $60,000 - $120,000 per year

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Sydney or Newcastle, you will help make a positive impact on someone's life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of the Dispute Resolution Officer role in NI Corporate Legal) is to participate in dispute resolution at the Personal Injury Commission (PIC) workers insurance stream to pro-actively assist in the management and, where possible early resolution of disputes, ensuring positive outcomes are maximised.

This will be a permanent, full time position based in the Sydney or Newcastle office, with work-from-home flexibility (up to 3 days per week) considered from month three, subject to performance and approval.

YOUR RESPONSIBILITIES

  • Attend the Personal Injury Commission (PIC) as EML's representative for in person and MS Teams litigation events for statutory and work injury damages matters.

  • Liaise with the Legal Specialist, Case Manager, Technical Specialist, Team Leader, and Managers to effectively manage disputes in the PIC.

  • Liaise with the external legal provider and barristers before and throughout PIC events.

  • Engage with the Legal Specialist, Case Manager and employer representative regarding the history and nature of the dispute(s), litigation strategy and to report the outcome.

  • Assist and support the NI Corporate Legal Team with full and effective matter management for all matters in its remit.

ABOUT YOU

  • At least 1-2 years experience in NSW workers compensation/personal injury claims management or personal injury law in NSW

  • Extensive experience with NSW workers compensation dispute and litigation processes

  • Strong understanding of the Workers Compensation Act (NSW) 1987 and the Workplace Injury Management Act (NSW) 1998 and associated Regulations

  • Comprehensive knowledge of, and adherence to, the Personal Injury Commission Rules 2021 and Guidelines

  • Strong understanding of NSW workers compensation legislation and case law.

  • Tertiary legal education highly regarded

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

  • A vibrant, collaborative innovative team culture

  • Flexibility with opportunity to WFH when you are fully trained in your role.

  • A corporate wellbeing program with discounted health insurance and gym membership

  • Access to discounts at over 350 retailers through our Rewards Hub program

  • Entitlement to an annual tenure and performance-based recognition reward

  • Comprehensive learning and development support

  • Companywide events to celebrate success.

  • Quarterly Reward and Recognition Awards

  • Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
 

  • Officer, Remediation

    1 week ago

    Newcastle, New South Wales, Australia SS&C Technologies Full time $90,000 - $120,000 per year

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...

  • Incident and complaint officer

    13 hours ago

    Newcastle, New South Wales, Australia SS&C Full time $80,000 - $120,000 per year

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...

  • Newcastle Training Contract 2027

    1 week ago

    Newcastle, New South Wales, Australia targetjobs UK Full time $60,000 - $100,000 per year

    Our 2027 Newcastle Training Contract - HealthcareOur Training Contract will be the start of an exciting and successful career in a global law firm. At Kennedys, you will gain early responsibility and client contact developing you into an excellent solicitor, capable of running your own caseload once qualified.Throughout the two year Training Contract, you...

  • Legal Assistant

    12 hours ago

    Newcastle, New South Wales, Australia TURNER FREEMAN Full time $60,000 - $80,000 per year

    About the roleJoin the team at Turner Freeman Lawyers as a Legal Assistant for our Personal Injury practice in Newcastle, NSW. This full-time role offers the opportunity to provide vital administrative and legal support to our team of dedicated lawyers, ensuring the seamless delivery of high-quality legal services to our clients.What you'll be doingProvide...

  • Customer Service Coordinator

    4 days ago

    Newcastle, New South Wales, Australia WesTrac NSW Full time $60,000 - $80,000 per year

    At WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with WesTrac's own in house RTO , access to your own guided learning platform and a range of pathways to help you...

  • Technical Advisor

    1 week ago

    Newcastle, New South Wales, Australia Suncorp Group Full time $80,000 - $120,000 per year

    High potential career development opportunity to join our growing NSW Workers Insurance businessMake a real difference providing quality outcomes for our customer and businessNewcastle Location / hybridPermanent roleAbout the role:The Technical Advisor will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims...

  • Quality Officer

    11 hours ago

    Newcastle, New South Wales, Australia UGL Full time $80,000 - $120,000 per year

    Exposure to large transport projectsTier 1 Services organisationExcellent salary package & career opportunitiesWe're moving Australia forward and we want you to move with us.We believe success and value are driven by real teams where everyone has a role to play.Our people work on challenging and exciting projects, shape the way we evolve, adapt and transform...

  • Officer, Incident Management

    6 days ago

    Newcastle, New South Wales, Australia SS&C Full time $90,000 - $120,000 per year

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...

  • Contact Centre Officer

    6 days ago

    Newcastle, New South Wales, Australia SS&C Technologies Full time $60,000 - $90,000 per year

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...

  • Associate - Pro Bono

    16 hours ago

    Newcastle, New South Wales, Australia Moray & Agnew Full time

    About usWe're passionate about what we do and want you to be too.Moray & Agnew is one of Australia's leading law firms with an unrivalled reputation in our markets. We're proud that our partners and our legal expertise is consistently recognised by Chambers Asia-Pacific, Legal 500 Asia-Pacific, Best Lawyers and Doyle's Guide.With over 110 partners, our teams...