High Visibility Loss Prevention Officer

3 days ago

Melbourne, Victoria, Australia Constant Security Services Pty Ltd Full time

CONSTANT is an industry leader in security and workforce solutions, proudly partnering with major retailers across Australia, one of which is Woolworths.

We are committed to integrity, excellence, innovation, and community, and value cultural diversity and inclusion in our team.

We are currently seeking a permanent part-time (currently 32 hours per week) High Visibility Loss Prevention Officer to support Woolworths Flemington and Woolworths North Melbourne.  This role will work on a fixed roster Tuesday to Saturday and hourly rates are aligned to Level 5 of the Security Services Award.

This permanent part-time opportunity offers a dynamic and rewarding experience at a major Woolworths store. Your primary objective will be to deter theft, prevent loss, and support a safe shopping environment for both staff and customers all in a high visibility capacity.

This role will suit trained coverts who wish to transition in to a traditional deterrent focussed high engagement role without the risk of conducting arrests.

Key responsibilities:

  • Patrol store floors, loading docks, and critical access zones with a covert presence.
  • Conduct discreet visual surveillance to identify and deter theft, shoplifting, and suspicious activity.
  • Respond swiftly to incidents, supporting emergency response and de-escalation as appropriate.
  • Support compliance with Woolworths and CONSTANT's operational, safety, and security protocols.
  • Provide professional and respectful assistance to Woolworths staff, customers, and delivery teams during peak times.
  • Accurately complete electronic shift, incident, and compliance reports.
  • Operate advanced CCTV systems.
  • Liaise with management, emergency services, and security teams as needed.
  • Uphold the values of Integrity, Community, Collaboration, Excellence, and Inclusion at all times.

What are we looking for?

  • Experience in retail loss prevention, security, logistics, or high-value asset protection is highly desirable.
  • Current state or territory security licence (e.g., VIC, NSW, QLD, TAS, WA, SA).
  • Nationally accredited First Aid and CPR certification.
  • Proficiency with CCTV, electronic access control, and incident reporting procedures.
  • Excellent verbal and written communication skills.
  • A strong sense of personal responsibility, with the ability to work independently and as part of a diverse team.
  • Ability to obtain or maintain additional checks as needed (e.g., Responsible Service of Alcohol, Working with Children Check).

Why join our team?

We are a growing company that is able to offer permanent hours and career progression for the right team members. We provide a comprehensive induction and ongoing training, access to our reward and recognition program for high performers and a supportive team environment.  Access to an EAP service is also available for all employees.

If you are proactive, professional, and passionate about contributing to a safer community, we'd love to hear from you. Please submit your CV and a short cover letter outlining your suitability for a Covert High Visibility Loss Prevention Officer role at Woolworths. All applications are treated with the strictest confidentiality.

CONSTANT is an Equal Opportunity Employer. We encourage applicants from all backgrounds, genders, and identities to apply and join our mission to make Australia's most trusted retailers even safer and more inclusive.

Master Licences: NSW | VIC | QLD | ACT | SA | WA SA57652 | TAS 21785

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