Financial Counsellor

• 0.6 FTE, part-time | Ongoing position 
• Based in Hervey Bay, QLD on the lands of the Butchulla Nation | Hybrid working model 
• From $51.23 per hour + 12% Super + Generous Salary Packaging benefits of up to $18,550 

Make a lasting impact in financial wellbeing 

Commonwealth Financial Counselling and Capability services offer free, confidential support to individuals experiencing financial stress. The program helps people understand their financial situation, explore options, and build long-term financial skills through counselling, education, and advocacy. Services are tailored to meet cultural and community needs, with a focus on early intervention, empowerment, and employment readiness. 

Your role, your impact 

As a Financial Counsellor, you'll provide compassionate, confidential support to individuals experiencing financial stress. You'll help people navigate complex financial situations, advocate on their behalf, and build their financial capability to support long-term wellbeing and employment readiness. 

• Deliver comprehensive financial counselling through assessment, casework, and advocacy 

• Create tailored case plans that consider cultural, social, and mental health factors 

• Build strong relationships with allied services to provide holistic support 

• Participate in community engagement activities and contribute to program development 

• Maintain accurate records in Each's client management system uphold compliance standards 

• Engage in supervision, contribute to service planning and improvement, team meetings and professional development to grow your expertise 

Who we're looking for 

• Diploma of Community Services – Financial Counselling (completed) 

• Membership with Financial Counselling Queensland (FCQ) 

• Current driver's license 

• Experience in financial counselling  

• Strong advocacy, negotiation, and interpersonal skills 

• Knowledge of relevant legislation and support services 

• Ability to work independently and collaboratively 

What will make you standout? 

• Experience in community or not-for-profit setting   

What's in it for you 

At Each you'll be supported to be your best. We provide: 

• Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safety 

• Balance your way – Flexible work arrangements to help you juggle work and life commitments 

• Competitive salary – Based on your experience, plus above-award conditions and generous leave options 

• Boost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainment 

• Learn from the best – Clinical supervision, debriefing, and exposure to diverse client cases to build your expertise 

• Free, confidential support – Our Employee Assistance Program is available for you and your family 

• More leave when you need it – 4 weeks annual leave, sick/carer's leave, family & domestic violence leave, and the option to purchase extra leave 

To view the full Position Description, click here or visit , go to 'Work With Us' > 'Careers' > 'Open Roles' and search for this position. 

Questions? Contact Cammie Dinh (Talent Acquisition Business Partner) at [email protected] 

Applications close: Wednesday 17th September 

Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period – so don't miss out and apply today 

Next Steps in the Hiring Process 

Thank you for your interest in joining Each To learn more about next steps, please check out our Hiring Process Guide.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.  

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