Mental Wellbeing Lead

You are applying for the position of Mental Wellbeing Lead for company Footprints Community Ltd. Please submit an application for this position.

This position is located in: Fortitude Valley

Close date: Fri, 28 Nov :59pm

• Fortitude Valley
• Permanent/ Full-Time
• Remuneration negotiated based on experience
• Salary sacrifice to maximise your take home pay
• Great team culture – Won best workplace for 2025, 2023 & 2021

WHO WE ARE

Footprints is a leading not-for-profit organisation with a proud history of working alongside people and communities to enhance wellbeing, independence and social connection. Established in 1991, we have grown into a multi-site service provider committed to excellence and innovation in person-led support, with a focus on older Australians and people experiencing mental health challenges. Through our wrap-around approach and partnerships across health, housing and community sectors, we deliver integrated services that that create meaningful and lasting impact. Recognised as a Best Workplace Award winner, Footprints is guided by strong leadership, strategic collaboration and a shared commitment to improving lives and strengthening communities.

ABOUT THE ROLE

The Mental Wellbeing Lead provides strategic and operational leadership across Footprints' mental health and wellbeing services. Reporting to the General Manager, Sector Impact, the role drives service quality, workforce capability, and program growth across mental health and psychosocial supports. It oversees Program Coordinators and works closely with the General Manager, Service Delivery, and Regional Managers to ensure person-led, recovery-oriented services that meet regulatory, contractual, and quality standards. Key responsibilities include contract management, reporting, workforce development through training and supervision, and identifying opportunities to expand the portfolio through collaboration, innovation, and sector partnerships. Success in this role requires a strategic, values-driven leader with deep expertise in community mental health, strong program management skills, and a commitment to trauma-informed, evidence-based practice.

KEY RESPONSIBILITIES

Program Coordination, Compliance, Strategy & Leadership

• Provide strategic leadership across Footprints' Mental Health and Wellbeing portfolio, ensuring alignment with organisational goals and sector priorities.
• Develop and implement initiatives that improve mental health outcomes, with a focus on embedding lived experience.
• Support innovation, policy alignment, and sector leadership in collaboration with the General Manager, Sector Impact.
• Oversee program objectives, performance targets, and outcome measures.
• Manage reporting, compliance, and data integrity across all Mental Wellbeing programs, including accountability to funding bodies.
• Collaborate with Regional Managers and Service Delivery teams to drive excellence in client outcomes, service efficiency, and operational consistency.
• Provide strategic leadership across the Mental Health and Wellbeing portfolio, ensuring alignment with organisational goals and sector priorities.
• Contribute to initiatives that enhance mental health outcomes, including embedding lived experience and developing innovative models of care.
• Support the General Manager, Sector Impact, in driving innovation, policy alignment, and sector leadership.
• Ensure services operate within relevant frameworks, including National Mental Health Standards, Human Services Quality Framework, and Digital Mental Health Standards.
• Partner with the Compliance and Reporting team to maintain quality improvement processes and readiness for audits and accreditation.
• Promote reflective practice, supervision, and continuous learning across teams.

Workforce Development/ Support & Stakeholder Management

• Lead professional development and training to build workforce capability in recovery-oriented and trauma-informed practice.
• Mentor Program Coordinators and staff to strengthen leadership, operational effectiveness, and continuous improvement.
• Foster a collaborative, respectful, and learning-focused culture across Mental Wellbeing programs.
• Build and maintain strong partnerships with government agencies, peak bodies, and sector networks.
• Represent Footprints in sector forums and working groups to support reform, advocacy, and strategic influence.
• Identify opportunities for service growth, funding diversification, and partnership development.
• Contribute to the design and implementation of new service models that respond to evolving community needs.

KEY SELECTION CRITERIA

Essential

Qualifications/ Licenses & Experience

• Tertiary qualifications in Psychology, Social Work, Mental Health, Human Services, or a related field.
• Current registration (where applicable) with AHPRA, AASW, or relevant professional body.
• NDIS Worker Screening Check or current Yellow Card and Blue Card.
• Queensland Class C Driver's Licence and willingness to travel.
• Minimum 5 years' senior leadership experience in the mental health or community services sector.
• Strong understanding of mental health policy, psychosocial recovery models, and relevant legislative frameworks.
• Proven ability to lead multidisciplinary teams and manage complex, government-funded programs.
• Skilled in contract management, reporting, and compliance.
• Strong project management and analytical skills, with the ability to interpret data and drive performance improvement.

Leadership, Operational Capability & Stakeholder Engagement

• Proven ability to lead, coach, and develop diverse teams, fostering a culture of learning, collaboration, and continuous improvement.
• Strong strategic thinking and planning skills, with experience translating organisational priorities into practical outcomes.
• Demonstrated success in managing multidisciplinary teams, driving operational efficiency, and delivering high-quality services.
• Skilled in leading change and working across functions in complex environments.
• Experience identifying growth opportunities and navigating the mental wellbeing sector.
• Excellent communication, negotiation, and relationship management skills, with a track record of engaging government, funders, and community stakeholders.
• Proficient in preparing high-quality reports, presentations, and correspondence.
• Competent in Microsoft Office and relevant client or operational software systems.

Desirable

• Professional development in mental health leadership or program management.
• Experience in change management and organisational development.
• Knowledge of contemporary support models, trauma-informed care and person-led practice.

BENEFITS

• Free Footprints Polo
• Salary sacrifice to maximise your take home pay
• Opportunities for ongoing professional development and training
• A committed and friendly teamwork environment
• Employee Assistance Program
• Free Footprints Polo
• Great team culture – Won best workplace for 2025, 2023 & 2021

CLOSING DATE

Applications Close 28th of November 2025

Please note that only short-listed candidates will be contacted. If you have not heard from us by two weeks from the closing date, please assume that your application has been unsuccessful. We thank you for your time and interest in working with Footprints.

To learn more about Footprints and access a copy of the position description, please visit our website:

CONTACT

For more information, please contact Footprint's HR Team, at

EQUAL OPPORTUNITIES

Footprints encourages applications from all people. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, Footprints strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Footprints Community acknowledges the traditional owners of the land and pays respect to Elders past and present and thank them for their wisdom and guidance.