Export Operator

2 weeks ago

Melbourne, Victoria, Australia Rohlig Australia Pty Ltd Full time $104,000 - $130,878 per year

We are Röhlig. Since 1852.

For more than 170 years, Röhlig has mastered the growing complexity of global freight forwarding. By combining the professional competence of a large enterprise with a family-owned company's virtues and values, we have successfully asserted ourselves on the logistics market. Based on our global network, we create tailor-made solutions to improve our clients' logistics processes.

We currently have a vacancy for an experienced Export Operator to join our team based in our brand-new, purpose-built facility in Tullamarine.

Responsibilities

  • Ensure Consol and Shipment is registered in CW1
  • Ensure quotes are sent to the client in timely manner using CW1 and client rates entered correctly to enable auto rating and correct billing.
  • Provide complete and necessary information to internal/external suppliers to arrange pick up with optimum efficiency
  • Ensure if Cargo is hazardous that systems and documents are completed correctly and all stakeholders are advised of the hazardous nature
  • Provide customers with pick-up and delivery information and ensure speedy response to clients' needs.
  • Send booking confirmation to shipper/supplier where required
  • Ensure all required documents are received from supplier and where required scanned into CW1
  • Expedite export customs clearance and security formalities (where required) in line with local legislative requirements
  • Confirm uplift and initiates tracking/tracing of cargo and report to stakeholders of any missing/delayed cargo
  • Solve problems, as quickly and efficiently as possible, while reporting any discrepancies and customer complaints with a view to preventing recurrence
  • Liaise with suppliers (agents, carriers, overseas agents) regarding any delays or issues. Liaise with supervisor and/or colleagues on matters and keep them informed where necessary
  • Handle claims and cargo discrepancies per prescribed procedures
  • Ensure customer and agent invoicing and financial cost processing (local, overseas, commissions) are completed within the required time frames and in accordance with the company's Global business objectives.
  • Ensure daily work system usage is optimised in order to increase productivity and efficiency

Requirements

  • Thorough understanding and experience of export operations within freight forwarding
  • Good communication and interpersonal skills, with the ability to communicate effectively both verbally and in writing
  • Customer service driven attitude with the ability to find efficient solutions for the customer
  • Excellent attention to detail, interpersonal, organisational, planning and time management skills
  • A can do attitude with passion, dedication and commitment to providing customer service excellence
  • Time management and prioritisation skills

What you can expect

An autonomous and supportive environment with flexible arrangements available for a mix of office and home working. In Australia, our team of experts provides its services from 6 locations. Working at Röhlig means to live internationally, every day staff members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, paid birthday leave, discretionary bonus scheme, considerable opportunities for personal development and long-term career planning provide the basis for your success.

We look forward to meeting you

  • Export Operator

    2 weeks ago

    Melbourne, Victoria, Australia Pace Appointments VIC Full time $80,000 - $120,000 per year

    Join a supportive and experienced export team in a role that offers real variety and plenty of client interaction Our client is a well-established international freight forwarder located in Tullamarine, and they're currently seeking an experienced Export Sea Freight Officer to join their team.About The RoleReporting to the Operations Manager, you'll be part...

  • Export Operations

    2 weeks ago

    Melbourne, Victoria, Australia RSA Logistics Pty Ltd Full time $60,000 - $80,000 per year

    About UsRSA Logistics is a trusted name in logistics, known for delivering efficient, reliable, and customer-focused supply chain solutions. As we continue to grow, we are looking for a professional ready to step up and to join our team in a full-time capacity and help drive operational excellence in our business.The OpportunityWe're seeking a Export...

  • Export Airfreight Operator

    5 days ago

    Melbourne, Victoria, Australia Consol Alliance Full time $90,000 - $120,000 per year

    We are seeking an experienced Export Airfreight Operator to join our team on-site at Melbourne Airport, VIC. This is a full-time, senior-level role requiring prior exposure to export operations and systems. You will be responsible for managing end-to-end export airfreight processes, including bookings, documentation, compliance, and customer communication....

  • Export Operations Officer

    2 weeks ago

    Melbourne, Victoria, Australia Viterra Full time $90,000 - $120,000 per year

    About the roleThe primary responsibility of the Export Operations Officer role is to issue and negotiate export shipping documents, arrange and manage export of bulk vessel shipments and to provide general assistance as required to all business units during peak shipping and purchasing periods.About usBunge is a premier agribusiness solutions company. With...

  • Export Operations Officer

    2 weeks ago

    Melbourne, Victoria, Australia Viterra Australia Full time $90,000 - $120,000 per year

    Long term career opportunity in leading agribusinessWork as part of a collaborative and supportive teamSt Kilda Road, Melbourne locationAbout the roleThe primary responsibility of the Export Operations Officer role is to issue and negotiate export shipping documents, arrange and manage export of bulk vessel shipments and to provide general assistance as...

  • Export Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Sims Group Limited Full time $60,000 - $80,000 per year

    Sims Metal (Sims) is a global leader in metal recycling. With facilities across the globe, Sims plays an intrinsic role in the circular economy by making resources available for future use. As a responsible corporate citizen, we continuously seek new ways to broaden our participation in the environmental sector, ensuring that our future is as bright, safe,...

  • Export Officer

    2 weeks ago

    Melbourne, Victoria, Australia Downer Professional Services Full time $80,000 - $120,000 per year

    Join ourDowner Professional Servicesteam and express your interest in future opportunities within ourSystem Engineeringstream. We are seeking to engage skilled professionals with Defence or Defence industry experience to join our permanent workforce and support complex defence and national security projects that safeguard Australia's future.Downer...

  • Freight Forwarder, Export

    2 weeks ago

    Melbourne, Victoria, Australia DSV Full time $60,000 - $100,000 per year

    If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.Job Req Number: 99662Time Type: Full TimeAre you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply...

  • Freight Forwarder, Export

    2 weeks ago

    Melbourne, Victoria, Australia DSV AIR & SEA PTY LTD Full time $60,000 - $80,000 per year

    Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV's global family.DSV Air & Sea  is seeking to hire a skilled and passionate Freight Forwarder, Export in Melbourne.We're looking for a detail-oriented and customer-focused...

  • Live Animal Export Coordinator

    1 week ago

    Melbourne, Victoria, Australia Stockair Pty Ltd Full time $60,000 - $90,000 per year

    Live Animal Export Coordinator• Global Agribusiness Logistics Company• Permanent full time position• Based in MelbourneAbout StockairAn Australian owned and operated logistics company specializing in the global transport of live animals and agricultural products. Offering a range of services with fast transit solutions to its clients and a reputation...