Senior Case Manager|Navigator

• Support young people & their families to re-engage with school & learning

• Permanent|full time|based at Sunshine

• Senior level position|intensive|targeted|complex

The Program:

The Navigator Program is an intensive, targeted, education support service where Case Managers work in collaboration with schools, young people, families, and external stakeholders to find ways to achieve educational goals.

What our students say: "This program has made my future just that little bit brighter, and that's what I so desperately needed"

Navigator provides assertive outreach and case management, supporting young people in government and non-government schools with extreme educational disengagement to re-engage. Many of these young people have complex barriers to educational engagement & have not responded to school-based engagement interventions. Working with young people, their families & support networks to address issues underlying disengagement & help them re-engage with their education & achieve their goals.

About the role:

You will be part of a multi-disciplinary team, comprising of a Team Leader, Intake and Assessment Worker, Brief Intervention Worker, Senior Case Managers and a Groups Facilitator.

You will be working with young people, 12-17yrs from the Brimbank/Melton Area, who have disconnected from school. Young people may experience barriers such as mental health, family violence, disability and neurodiversity as well as trauma.

Your role is to work with young people, their families & support networks to address these issues underlying disengagement & help them re-engage with their education & achieve their goals.

The skills you will use day to day:

• Specialty experience case managing young people with disabilities (intellectual, physical, learning and neurodivergence) and navigating service supports available for this cohort would be beneficial for this position.
• Extensive case management experience, drawing from a variety of appropriate frameworks and theoretical approaches, working with children, families and/or significant others in relation to school engagement matters.
• Successfully build rapport with young people, who present with a range of complex challenges, and to work towards client goals together achieving successful outcomes.
• Excellent written and oral communication, negotiation and liaison skills and the ability to work with government and non-government organisations, community groups and clients' families/networks.
• Knowledge of school environments and educational policy

What you need to know:

• A salary at SCHADS level 6 which equates to around $110,000 plus super at full time.
• Flexible through the increments up to 6.3 (dependent upon experience)
• Ongoing position, full time.
• Site based at our office in Sunshine with outreach across the region.
• Pool cars available for your use.
• We take the Health and Wellbeing of our people seriously offering a Well Worth It Program, EIP and EAP.
• Access to discounted health insurance as well
• A diverse and inclusive workplace for you to feel safe, acknowledged and included.
• Our people are our biggest asset, we will support you to progress your career with a dedicated L&D team.
• A workplace with Rainbow Tick Accreditation and DCA Inclusive Employer recognition.

What our people say- "AV is an organisation where if you want to challenge yourself or explore opportunities, you don't have to leave to do that. There are so many great people, programs and services, so it's an organisation where you have great conditions for growth and development".

Ready to take the next step:

Click apply wherever you see the advert and submit your resume with a cover letter via our careers page that describes your passion for working with vulnerable children, young people and their families and any experience you have in the Education sector.

For further enquiries regarding this Navigator position contact Kirsten Maran via email on or call p:

Applications close: Sunday 2 November 2025. Please note interviews may commence before this time for suitable applicants so please submit your application ASAP.

Please Note: It is mandatory for the successful applicant to hold a current Working with Children Check and be prepared to undergo a National Criminal History Check prior to commencement.

Anglicare Victoria acknowledges Aboriginal people as the traditional custodians of the land on which we operate. We commit to working respectfully to honour their ongoing cultural and spiritual connections to this country.

Diversity and inclusivity are important to Anglicare Victoria and we are committed to ensuring our workplace and services reflect this. Everyone is welcome at Anglicare Victoria, regardless of age, ethnicity, cultural background, gender, sexual orientation, religious affiliation and physical ability.