Executive Concierge

5 days ago

Brisbane, Queensland, Australia First Contact Full time $60,000 - $80,000 per year

Location: Brisbane Salary: AUD Industry Standards

Join the Leading Team in Workplace Services Across Australia

Step into the world of First Contact, the unrivalled leader in Workplace Services, proudly serving clients across banking, infrastructure, government, technology, and entertainment sectors, as well as Australia's top landlord groups. We are dedicated to creating exceptional service experiences and making people the heart of everything we do.

We're currently on the lookout for talented individuals to join our team in Brisbane for the following position:

Executive Concierge – Brisbane

What You'll Be Doing:

As an Executive Concierge, your role goes beyond the standard greeting – you'll be the ultimate guide to the building and its surroundings, ensuring everyone feels valued and well-cared for.

  • Manage visitor registration, access passes, security protocols, and logs to ensure smooth entry and monitoring of all guests.
  • Engage with tenants, retailers, and visitors throughout the lobby and building, creating a welcoming, memorable experience.
  • Help deliver exceptional customer experiences and events, from charity fundraisers to surprise giveaways, making every moment count.
  • Stay active and engaged, with periods of walking, standing, sitting, and manual handling throughout your day.

What You Bring to the Role:

  • Experience in a customer-facing position within an office, hotel, or hospitality setting.
  • A natural ability to connect with people from diverse backgrounds, build rapport, and nurture relationships.
  • An eye for detail, a commitment to following processes, and a dedication to closing the loop in your work.
  • A proactive, energetic attitude with the desire to make a positive impact on every guest's experience.

Why Choose First Contact?

  • Flexible Roster: Enjoy a Monday to Friday schedule, with 8-hour shifts between 7 am and 7 pm – leaving your evenings and weekends free.
  • Competitive Compensation: We offer a salary that exceeds industry standards to recognise your hard work and dedication.
  • Recognition and Rewards: Earn vouchers from top retailers through our fantastic reward program, celebrating your contributions.
  • Hassle-Free Wardrobe: No ironing needed – we provide a corporate wardrobe and dry-cleaning services for you.
  • Career Growth Opportunities: Demonstrate your commitment to First Contact, and we'll help you grow within the company.
  • Thriving Work Environment: Work in Brisbane's most prestigious office towers and be part of an inspiring workplace.

Ready to Make an Impact and Join Our Team?

Join First Contact and become a vital part of creating exceptional workplace experiences for all. We look forward to welcoming you to our team

Apply Now

To apply, select the 'Apply Now' button and provide a copy of your resume and cover letter summarising your skills and relevant experience.

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