Operations Team Leader, Oral Health

3 days ago

Richmond, Victoria, Australia North Richmond Community Health Full time

At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. With access to a variety of flexible work arrangements, health and wellbeing activities and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world recognised community health solutions.

  • Operations Team Leader – Oral Health
  • Permanent, Full-time | HS3 | Richmond, VIC
  • Join a purpose-driven team improving oral health in our community
About the program

Our Oral Health Services team provides award-winning, client-centred dental care across preventive, restorative and health-promoting practices. We focus on holistic, accessible oral health that helps clients achieve lasting improvements in their wellbeing.

About the role

This position plays a key leadership role in the day-to-day operations of NRCH's oral health clinics. You'll support the delivery of safe, efficient, high-quality dental services by coordinating staff, managing clinic resources and maintaining compliance with infection control, accreditation and OH&S standards. You'll foster a positive team culture, mentor dental assistants and reception staff, and ensure our clinics run smoothly and effectively.

Your role will also include:

• Managing rosters, leave coverage and daily staffing needs

• Overseeing clinic equipment, stock control and maintenance within budget

• Leading infection control compliance and audits

• Supporting administrative and reception functions to ensure seamless client care

• Promoting a culture of safety, quality and continuous improvement

About you

You're a proactive, organised and approachable leader who thrives in a fast-paced clinical environment. You bring experience in dental team management and are passionate about empowering your team to provide excellent care.

You will have:

• Certificate III in Dental Assisting (essential)

• Relevant management qualification or demonstrated experience leading a team

• Experience in public oral health or community dental practice is desirable 

• Sound knowledge of infection control and OH&S standards

• Strong communication, relationship-building and problem-solving skills

Certificate IV in Sterilisation Services and experience working with culturally diverse communities will be highly regarded.

Why NRCH?


• Generous salary packaging and wellbeing benefits

• A supportive, values-driven workplace

• Flexible work arrangements

• Opportunities for professional growth and development

Join us in making a lasting impact on community health.

Applications close: 16 November 2025

For questions about the role, please contact the hiring manager Angie Sabra (Oral Health Manager)

For support with your application, please contact Isabella Fisher (People and Culture Coordinator)

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