Store Operations Manager

2 weeks ago

Sydney, New South Wales, Australia Saunders Lynn & Company Full time $100,000 - $130,878 per year
  • Built in career development upon performance
  • Work with a friendly and professional team
  • $100,000 + Super (negotiable on experience)

What is in it for you?

Unlock the door to a rewarding career at Sydney's most respected name in the bathroom, kitchen, and plumbing supplies, for over 50 years. We are thrilled to announce a vacancy for a Store Manager who will be working with a very experienced manager. This is a rare opportunity to work for an outstanding people manager and work alongside someone that is known to be "Best In Class" in this industry.

This role is a combination of bedding down good systems and people that are in place and raising the bar and elevating systems and expectations in other parts of the business.

This is a very people-focused distributor. While many businesses talk about treating their team as "one big happy family", this business really does mean it. This company values hustle, drive, and teamwork. You will find that problem solving is focused squarely on servicing the customer.

Your new employer

This is a well-established business and an institution within the building materials market. The company brand has become synonymous with a high level of customer service and competitive pricing. Consistency over many years has resulted in a successful business with sound systems in place, along with the flexibility and nimbleness to remain dynamic, adapt to industry changes, and meet competitive pressures.

Responsibilities

  • Working hand in glove with the general manager and your team on the floor for daily business operations
  • Leading and motivating staff
  • Delivering a high level of customer service and acting as an escalation point for customer issues
  • Collaborating with your manager for clarity on business objectives and ensuring their execution via you and your team
  • Driving warehouse improvements and systems
  • Managing showroom and store staff
  • Serving customers and keeping abreast of market pricing
  • Merchandising and reviewing store layout for ROI improvements and the optimal use of space

Who are you?

  • Previous experience in building materials/hardware store management or assistant store management
  • A background in plumbing, bathrooms or appliances is an ideal background
  • An outstanding track record in driving sales and creating a customer service culture
  • Ability to motivate and support the team and lead by example
  • Merchandising and retail operations experience
  • Hands-on in every sense of the word, like the rest of the management team
  • Commercially astute, with strong negotiation skills
  • A genuine "people person" with charm, poise and a sense of humour, who can coach and mentor less experienced team members

Saunders Lynn and Company are dedicated to servicing the needs of the interiors, construction, and architectural products. All applications are treated in strict confidence; please apply online. To find out more about this career opportunity, please contact
Helen Shields Bennetts
or
Rashie Mae Cadano
on Please quote the Assignment HB

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