Community Worker

1 week ago

Melbourne, Victoria, Australia Tenants Victoria Full time $86,000 per year
  • Be part of a talented team during ongoing crisis in the rental housing system
  • Full time Role – Provide critical information to Victorian renters
  • $86,000 FTE Base Salary, plus salary packaging, super and + additional leave
  • Make a tangible difference for Victorian renters facing housing challenges

The Organisation

Tenants Victoria stands at the forefront of housing reforms in Victoria, serving as the peak body for renters and the leading specialist tenancy community legal centre. As a respected and influential advocate, we drive social change to improve conditions for those who rent their homes and who are in hardship or disadvantage.

Benefits

  • Generous Salary Package, plus 17.5 % leave loading and salary packaging
  • Hybrid working model and collegiate working environment, close to public transport

The Role

  • To provide efficient and high-quality information to renters on their rights and options to support them in resolving renting issues, and to make referrals where appropriate.
  • Provide direct service on the Tenants Victoria renter support lines including assessment and provision of information and referrals, including both Tenants Victoria services and external support services.
  • Assist in the development of an effective client process on the renter support line, including the documenting of this process and any related policies or procedures.
  • Participate both in the continuing development of the renter support line program and in the activities of the Client Services Team.
  • To participate in other community groups, partnerships and new initiatives which Tenants Victoria work in partnership with.
  • Be mindful of the cultural and social influences that each tenant may present with, including being sensitive to trauma and providing culturally appropriate support to Aboriginal and Torres Strait Islander renters.
  • Work with all tenants using a strength-based and pro-social approach

Who are you?

The ideal person for this role is a confident practitioner with a passion for social justice and a sound understanding of intake and referrals in the social and community services, or housing sector.

You will bring:

  • Demonstrated experience and skills in client-focused case work practice
  • Knowledge and experience of residential tenancy and social housing system, or the ability to quickly gain this.
  • Understanding of the legislative requirements of the Residential Tenancies Act, or the ability to quickly gain this.
  • Ability to work flexibly to meet the needs of tenants experiencing vulnerability or disadvantage including people experiencing mental illness and family violence.
  • Effective stress management and self care skills.
  • Effective communication skills, including written and verbal skills.
  • Demonstrated experience in effective team work, interpersonal and liaison skills.
  • Proven experience in balancing a high volume caseload coupled with strong administrative, organisational and IT skills
  • Completion or partial completion of a relevant qualification

How to apply

Please apply ASAP by sending through cover letter and resume as we will review applications on receipt.

Tenants Victoria is an Equal Opportunity Employer and is committed to promoting a diverse and inclusive workforce. Aboriginal and Torres Strait Islander peoples, women, people with culturally and linguistically diverse backgrounds, people with a disability and people identifying as LGBTIQI are encouraged to apply.

Personal data held by Tenants Victoria relating to employment applications will be used in accordance with our Privacy Policy.

  • Disability Support Worker

    6 days ago

    Melbourne, Victoria, Australia Lyft Community Full time $50,000 - $80,000 per year

    SE Melbourne, North Melbourne and the Mornington PeninsulaFlexible working conditionsWork for a team that makes a real differenceImmediate StartWho we are:LYFT Community is an innovative, passionate and genuine organisation whose primary focus is on supporting people with a disability to lead fulfilling, joyful lives.We're looking for Disability Support...

  • Support Worker

    4 days ago

    Melbourne, Victoria, Australia Serenity Home and Community Care Full time $174,400 - $217,600 per year

    We're looking for skilled Male Support Workers to assist participants in Melbourne VIC. As a Support Worker at Serenity, you will provide person-centred, high-intensity support to clients in their own homes and the community. Your role will be essential in assisting participants with daily living tasks, personal care, and community access while upholding...

  • Community Engagement Worker

    2 weeks ago

    Melbourne, Victoria, Australia cohealth Full time $60,000 - $90,000 per year

    Part-Time, 0.8 FTE, ongoingWork for a multi-award-winning iconic community health organisationGenerous salary packaging options to reduce your cohealth taxable incomeSo why cohealth?cohealth leads the way in reducing health and social inequity in partnership with people and the communities in which they live. Named Premier's Health Service of the Year...

  • Care & Support Worker (Community)

    2 weeks ago

    Melbourne, Victoria, Australia WINTRINGHAM Full time $82,200 per year

    Care & Support Worker (Community)All Regions - VicCasual BasisCompetitive base pay rates: $ $39.93 per hour + 25% casual loading (dependant on qualifications)Multiple roles available across VictoriaJoin a rapidly growing not-for-profit organisation committed to social justiceCasual Basis allowing for flexibilityPositions available at multiple community sites...

  • Care & Support Worker (Community)

    2 days ago

    Melbourne, Victoria, Australia Wintringham Full time $206 per year

     Care & Support Worker (Community) All Regions - VicCasual BasisCompetitive base pay rates: $ $39.93 per hour + 25% casual loading (dependant on qualifications)Multiple roles available across VictoriaJoin a rapidly growing not-for-profit organisation committed to social justice Casual Basis allowing for flexibilityPositions available at multiple community...

  • Support Worker

    2 days ago

    Melbourne, Victoria, Australia Hireup Full time $19,384 - $38,672 per year

    Hello, nice to meet you We're an online platform and community for people with disability and their families, anywhere in Australia, to find, hire and manage local support workers who fit their needs and share their interests. We are growing our community by recruiting across Melbourne and greater Melbourne, so now is the perfect time to join the...

  • Support Worker

    2 days ago

    Melbourne, Victoria, Australia Hireup Full time $3,380 - $3,746 per year

    Hello, nice to meet you We're an online platform and community for people with disability and their families, anywhere in Australia, to find, hire and manage local support workers who fit their needs and share their interests. We are growing our community across the state of Victoria, so now is the perfect time to join the team.*Benefits*We truly care for...

  • Expression of interest

    2 days ago

    Melbourne, Victoria, Australia Mercy Community Full time $90,000 - $120,000 per year

    Expression of Interest – Join Our Mercy Community Team in RockhamptonAre you ready for a fresh start in a vibrant regional city while making a real difference in people's lives? Mercy Community is inviting expressions of interest from passionate care and clinical professionals to join our growing team in Rockhampton.We are recruiting across all direct care...

  • Mother & Child Program Worker

    6 days ago

    Melbourne, Victoria, Australia Department of Justice and Community Safety Full time $79,122 - $96,973 per year

    Support the Mothers and Children program with administration supportGreat opportunity to join a busy and supportive team in an ongoing role within Corrections VictoriaVPS3 salary: $79,122 to $96,073 plus superannuationAbout UsThe Corrections and Justice Services (CJS) group, comprising of Corrections Victoria, Justice Health and Justice Services, plays an...

  • Support Worker

    2 days ago

    Melbourne, Victoria, Australia SAVITA Healthcare Pty Ltd Full time $45,000 - $60,000 per year

    SAVITA Healthcare Pty Ltd is seeking an experienced Support Worker to join our team in Melbourne, VIC. This is a casual role that will involve providing compassionate and personalized care to our elderly and disabled clients. As a Support Worker, you will be an integral part of our mission to enhance the quality of life for those in our care.What you'll be...