Job Scheduler

1 week ago

Wangara, Western Australia Advanced Lock & Key Full time $60,000 - $80,000 per year

Advanced Lock & Key is a customer focused, family owned locksmith business located in Wangara with over 25 years experience assisting our WA community. We have an opportunity for a highly motivated and well organised full time Job Scheduler to join our busy team.

The position will include booking jobs, co-ordinating tradesmen & various administration duties. The successful applicant will need to have 1-2 years experience in a similar role. Experience with job scheduling software & MS Office suite will be an advantage. We are looking for a friendly person who works well in a team, has a strong customer service focus, and takes pride in producing a high standard of work. This is a rewarding role with full training and ongoing support provided in our supportive, experienced office environment.

Please contact us to confidentially discuss this opportunity further.

Main duties:

  • Be first on the phone to customers for inquiries and job bookings.
  • Manage the primary email and distribute emails for action.
  • Job entry, scheduling & management of daily job runs for mobile locksmiths.
  • Liaising with customers regarding job requirements and progress.
  • Ensuring jobs are completed to meet required KPI targets.
  • Maintaining customer job portals & general administration duties.

Applicant requirements:

  • Must have 1-2 years experience in a similar role (locksmith industry an advantage).
  • Excellent communication and customer service skills.
  • Strong computing experience with outlook, word & excel.
  • Proficient data entry skills with good attention to detail.
  • Able to problem solve and prioritize duties when under pressure.
  • A sound knowledge of the Perth metro area.
  • Must be able to work in a team.
  • Be honest and reliable.
  • Be willing to undergo a police clearance if successful.
  • Must have full Australian Work Rights.

We offer you:

  • Full time Position - Monday to Friday, hours to be discussed at interview.
  • Uniform.
  • Hourly rate to be discussed at interview.
  • Start date to be agreed for the successful applicant. Available for immediate start.

Please email resume & cover letter through seek. Please ensure you provide a minimum of 2 work related referees on your resume. We look forward to hearing from you.

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