Cloud Engineer

About the team

At the City of Gold Coast, you'll have the opportunity to make a real impact by driving digital transformation that improves the lives of our community. You'll work alongside experienced and passionate leaders who are committed to your professional growth, while also being empowered with significant responsibility and autonomy in your role. We are proud to be building one of the most flexible government workplaces in Australia, offering arrangements that can be tailored to suit your lifestyle, including fully remote work options.

Our Chief Technology Office fosters an inclusive and supportive culture where everyone feels valued and respected. We are especially proud of our Women in STEM committee, championed by the Chief Technology Officer, which is focused on nurturing the next generation of innovators and leaders in technology. By joining us, you will become part of a team that values collaboration, celebrates diversity and is dedicated to creating innovative, sustainable and customer-focused solutions for the future.

About your new role

As the Cloud Engineer (Microsoft 365), you will play a pivotal role in shaping and sustaining the organisation's Microsoft 365 ecosystem. You will lead the design, deployment and optimisation of core services such as Exchange Online, SharePoint Online, Teams, OneDrive, Intune and Azure AD, ensuring they align with business needs and deliver secure, reliable and innovative collaboration tools.

This role requires a strong focus on Exchange and SharePoint administration, including hybrid configurations, migration strategies, and governance frameworks to ensure seamless integration and optimal performance across the enterprise.

For more information about the role and responsibilities, please view the position brief in the vacancy on our job board. To access this document, click the paperclip icon in the top right corner of the vacancy screen.

We're looking for people who have:

To succeed in this role, you will have:

• A bachelor's degree in Information Technology, Computer Science or equivalent experience.
• At least 5 years' experience in designing, implementing and managing Microsoft 365 environments, with a strong emphasis on Exchange Online and SharePoint Online.
• Proven leadership in delivering complex Microsoft 365 or cloud transformation projects.
• Strong expertise in Exchange hybrid deployments, mail flow, security, compliance, and retention policies.
• Advanced knowledge of SharePoint architecture, site collections, permissions, and governance best practices.
• Strong expertise in M365 security, compliance, governance and automation.
• Advanced PowerShell scripting skills for automation and administration.
• Microsoft certifications such as Microsoft 365 Certified: Enterprise Administrator Expert (MS-100, MS-101), Messaging Administrator Associate (MS-203), or Teams/SharePoint certifications.
• Deep understanding of hybrid identity (Azure AD Connect, SSO, MFA).
• Familiarity with ITIL practices and modern service management tools (e.g., ServiceNow, Jira).

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

• 9-day fortnight
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture.

How to apply

Click 'Apply' to submit your online application. Upload your Resume witha Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.

Documents needs to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email

Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.

Contact Person

Ashley Shannon

Contact Email

Closing Date

Sunday 21st September 2025

Please note applications for all of our vacancies close at 10.30pm on the listed closing date.

The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.