Resource Allocation Officer

You empower people to work in a way that works for them.

You know that to make a meaningful contribution there needs to be connection and collaboration across the teams. Here's your opportunity to help our people make a big impact.

In this role, you'll:

Deliver effective, professional, customer focused rostering and timecard management services to the Tangara Fleet Life Extension project (TFLE) and other sites within Fleet maintenance. You'll work closely with managers and staff to meet the sites and projects operational staffing requirements.

• Manage end-to-end resource allocation processes, including planning, real-time operations, certification, and post-operational analysis and reporting.
• Collaborate on proactive rostering strategies for events, training, and leave management, ensuring skilled and cost-effective resourcing.
• Maintain accurate, dynamic rosters with forward visibility to support efficient workforce management and operational readiness.
• Utilize advanced reporting tools to analyse and forecast resource allocation needs, ensuring alignment with organizational objectives.
• Partner with leaders and stakeholders to address resource allocation requirements across depots and the broader network.
• Optimize roster planning by balancing operational demands, compliance with business rules, cost efficiency, and performance KPIs.
• Drive a culture of innovation and continuous improvement by streamlining processes and enhancing service delivery. 

For more information, please view a copy of the role description and information pack.

About you

• Extensive experience in resource allocation or operational environments, with a deep understanding of rostering policies, principles, and best practices.
• Outstanding written and verbal communication skills, with the ability to collaborate effectively across all organizational levels.
• Advanced proficiency in IT systems, including the Microsoft Office Suite, and practical experience with CRM platforms like Salesforce or similar.
• Familiarity with workforce management tools such as Microster and/or Kronos is a strong advantage.
• Proven ability to manage competing priorities with a proactive and solution-focused approach, working independently or as part of a team.
• Flexibility to adapt to shift work requirements and dynamic operational demands.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We're continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Join us

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team's home base location with remote days. 

What are you waiting for…? Connect with us.  Apply now

Applications close: 11:59 pm Wednesday 01 October 2025.

For more information about this role, please contact JAGADEESH..NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us. 

Need some help with your application? Take a look at our application tips video series.

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