Front of House

2 weeks ago

Melbourne, Victoria, Australia InStitchu - Custom Tailors Full time $60,000 - $80,000 per year

Job Title:

Front of House / Showroom Coordinator - Melbourne FlagShip Showroom

Location:

Melbourne CBD , VIC

Join the Team at InStitchu:

InStitchu is Australia's leading custom, made-to-measure menswear brand — where craftsmanship meets modern retail. We're on the lookout for a passionate and polished Front of House team member to be the welcoming face of our Melbourne showroom.

If you're customer-obsessed, detail-oriented, and love creating unforgettable in-store experiences, we'd love to hear from you.

About the Role:

As our Front of House, you'll be the first point of contact for clients walking into our beautiful showroom. You'll set the tone for their experience, assist with showroom coordination, and support our styling team to deliver outstanding service.

Your responsibilities will include:

  • Greeting clients with warmth and professionalism
  • Managing appointments and ensuring the showroom runs smoothly
  • Supporting the styling team with fittings and client prep and sales
  • Assisting with showroom presentation and visual merchandising
  • Handling administrative tasks such as stock control and customer follow-ups

We're looking for someone who:

  • Has a passion for customer experience and retail
  • Is confident, well-presented, and highly organised
  • Has strong communication and interpersonal skills
  • Thrives in a fast-paced, team-oriented environment
  • Has previous experience in retail, hospitality, or customer service (luxury or boutique experience is a plus)

What's in it for you:

  • Work in a stunning, premium showroom environment
  • Be part of a supportive, driven, and stylish team
  • Uniform allowance + performance-based incentives
  • Opportunities for growth within a fast-growing Australian brand

About Us:

At InStitchu, we're redefining men's tailoring. With showrooms across Australia, and a growing global presence, we blend traditional craftsmanship with cutting-edge technology to deliver a truly custom experience.

Apply Now

If you're passionate about people, presentation, and premium service — this is your opportunity to join a brand where your impact is truly felt.

Feel free to email or apply on seek

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