Client Services Officer

2 weeks ago

Coffs Harbour, New South Wales, Australia Gosling Group Full time $60,000 - $80,000 per year

Gosling Group is a family-owned and operated business with a proud and established reputation that has been built upon the superior quality of our workmanship, attention to detail, and the professional and friendly conduct of all our employees.

Are you an experienced administrative officer looking to step into your next role, providing support and a seamless experience for our clients and team? We are seeking a dedicated Client Services Officer to support our ASP Level 1 and Design departments

Supportive Environment: Work in a team that genuinely supports your growth and values your contributions.

Learning and Development: Opportunities for professional development in a company that values lifelong learning.

Impact: Play a crucial role in fostering a positive and engaging workplace environment as part of our dynamic team.

Your Responsibilities:

  • Manage client and customer communications via email and phone
  • Assist with the documentation, induction and other onboarding activities for new starters
  • Provide administrative support for safety initiatives and programs, ensuring all safety protocols and procedures are up-to-date and communicated effectively
  • Collaborate on SimPro related tasks, including data entry, reporting and process optimisation to enhance overall operational efficiency
  • Manage document control processes
  • Provide weekly project status updates to customers and clients during the lifecycle of projects
  • Generate purchase orders and manage receipts for invoices
  • Organise team meetings, including preparation of PowerPoint slides, agenda and minutes
  • Manage calendars, including team members leave and site visits
  • Book company vehicles as required
  • Assist with documentation and induction training for new staff
  • Checking of Essential Energy fees and distributing invoices for approval
  • Prepare and send various letters and Essential Energy forms as required for projects
  • Maintain and update admin Work Instructions as required
  • Utilising Adobe pro and PDF to prepare and streamline documents and drawings for clients
  • Conduct various searches such as EIA & BYDA for projects
  • Prepare site visit documentation and upload for offline use
  • Facilitate handover of drawings and various documentation to internal departments as required
  • Ad Hoc Admin Tasks: Undertake various ad hoc administrative tasks as required to support the smooth operation of the office and assist team members

Experience

  • Minimum of 3 years' experience in an administration role

Qualifications and Skills

  • Proficient in Word, Excel, PowerPoint, Outlook and be able to pick up other applications with ease
  • Excellent communication skills both written and verbal
  • Ability to work under pressure
  • Great attention to detail
  • Strong decision making and problem-solving skills
  • Confidence to make recommendations to improve efficiencies
  • Great organisational skills
  • Proactive
  • A team player

  • Clerical Support Services Officer

    5 days ago

    Coffs Harbour, New South Wales, Australia Waratah Respite Services Full time $45,000 - $60,000 per year

    Clerical Support Services Officer (Front of House), 3 days per week (Wednesday, Thursdays & Fridays).Are you looking:for an exciting new clerical opportunity?to join a supportive established team with a "can-do" approach?for an opportunity to support our ageing community to remain living independently?If so, this job is for youAbout UsWaratah Respite...

  • Casual Kitchen Hand/Cleaning Services

    2 weeks ago

    Coffs Harbour, New South Wales, Australia Waratah Respite Services Full time $35,000 - $45,000 per year

    Are you looking for a rewarding and flexible job opportunity? Join our dedicated team at Waratah Respite Services as a Casual Cleaning & Kitchen Hand This is a unique chance to make a meaningful impact in the lives of our clients while contributing to a clean and welcoming environment. Key Responsibilities: Perform routine cleaning tasks, including bathroom,...

  • IT Service Desk Officer

    2 weeks ago

    Coffs Harbour, New South Wales, Australia BCU Bank Full time $60,000 - $90,000 per year

    About us Are you looking for a career with endless opportunities? There's more to us than banking. P&N Group is amongst the largest customer-owned banking organisations in Australia, represented by P&N Bank in Western Australia and BCU Bank in New South Wales and southeast Queensland. Our purpose is to enrich the lives of our customers and their...

  • Client Experience Specialist

    2 weeks ago

    Coffs Harbour, New South Wales, Australia Harbour At Home Full time $60,000 - $80,000 per year

    About UsHarbour At Home is recognised on the Coffs Coast and surrounds, with our care professionals known and trusted by local people for over 30 years.A career at Harbour At Home is more than a job—it's your chance to join a community of like-minded people that want to make genuine difference to others lives every day.We truly connect with our clients and...

  • Client Experience Specialist

    2 weeks ago

    Coffs Harbour, New South Wales, Australia Harbour at Home Full time $50,000 - $70,000 per year

    About UsHarbour At Home is recognised on the Coffs Coast and surrounds, with our care professionals known and trusted by local people for over 30 years.A career at Harbour At Home is more than a job—it's your chance to join a community of like-minded people that want to make genuine difference to others lives every day.We truly connect with our clients and...

  • Customer Service Rep

    2 weeks ago

    Coffs Harbour, New South Wales, Australia PFD Food Services Full time $45,000 - $60,000 per year

    Coffs Harbour LocationFull time permanentPFD Food Services is a 100% Australian owned food service network, with 70 strategically located distribution centres around Australia. We deliver an extensive range of fresh meat and seafood together frozen products, drygoods, paper products and cleaning solutions to the food service industry.Since 1943, we have been...

  • Member Services Officer

    5 days ago

    Coffs Harbour, New South Wales, Australia Genesis Full time $40,000 - $60,000 per year

    NSW, Genesis Fitness Clubs - Coffs Harbour 2450Great career paths and development with an entrepreneurial organisationOpportunity to make a real difference to our communityFree gym membershipPotential to earn commission for your resultsThis is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave...

  • Customer Service Rep

    2 weeks ago

    Coffs Harbour, New South Wales, Australia PFD Food Services Pty Ltd Full time $40,000 - $60,000 per year

    Coffs Harbour LocationFull time permanentMonday to Friday 830am to 430pmPFD Food Services is a 100% Australian owned food service network, with 70 strategically located distribution centres around Australia. We deliver an extensive range of fresh meat and seafood together frozen products, drygoods, paper products and cleaning solutions to the food service...

  • Office Administration

    2 weeks ago

    Coffs Harbour, New South Wales, Australia Ossie O Full time $70,000 - $120,000 per year

    Ossie O is looking for a part time administration person for our growing manufacturing and retail business, working 25 hours per week with hours from days a week , experience in all aspects of office work is preferred but not essential . Applicants must be willing to learn about the products and assist showroom clients. Applicants will be required to assist...

  • Receptionist/Administration Officer

    2 weeks ago

    Coffs Harbour, New South Wales, Australia Speech For Everyone Full time $62,400 - $95,200 per year

    Receptionist / Office Administrator (Part-Time, approx. 20 hrs/week)Speech for Everyone – Coffs HarbourWe've had a little run of receptionist adventures this year — our last team member is relocating with her partner. We're now looking for someone who's excited to settle in and grow with us long-term.Speech for Everyone is a vibrant, client-focused...