Senior Operations Manager, Prison Incidents

• Lead a team responsible for the oversight of prison incidents and drug testing.
• Ongoing, Full-Time opportunity.
• COG Grade 5: $131,459 - $170,606 plus superannuation.

The Department of Justice and Community Safety is seeking a Senior Operations Manager, Prison Incidents to provide a critical role within the System and Performance Branch.

About the Business Unit

Corrections Victoria is part of the Corrections and Justice Services group in the Department of Justice and Community Safety (department). Corrections Victoria operates Victoria's adult custodial corrections system. Its vision is for Safer Prisons, Safer People, Safer Communities. Corrections Victoria's mission is to create a safer, smarter system with a skilled and supported workforce, that enables people in our care to make better decisions.

The System Performance Branch in Custodial Operations comprises three teams, which are: Operational Assurance, Compliance and Reviews; Continuous Improvement; and Statewide Operational Support. The branch provides authoritative, strategic, operational and policy advice, and briefing papers on a range of correctional issues to senior correctional management and is responsible for a range of work primarily across prisons. Its responsibilities include state-wide oversight of A Safer Places to Work, a range of central functions, including operational policy development, review and amendment, convening and participating in state-wide managers' meetings, performance monitoring and reporting, incident reporting, responding to family violence information sharing requests, oversight of internal and external reviews and investigations, coordination of Corrections Victoria's responses to coronial matters and litigation, auditing, correspondence, prison outreach and implementation support and general advice to prisons and other departmental staff and internal and external stakeholders.

About the Role

The Senior Operations Manager, Prison Incidents reports to the General Manager, Operational Assurance, Compliance and Reviews and is responsible for a team that oversees prison incidents and drug testing. The Senior Operations Manager will have a deep understanding of current prison operations and is responsible for providing senior prison management with timely and authoritative advice about prison incidents, including risks and exposures and opportunities to improve and strengthen operational practice across the system. This role will ensure systems are in place to review incidents in a timely manner and report on review outcomes, including those with a higher level of sensitivity. They will inform practice changes to strengthen the prison system and will be responsible for liaising with key stakeholders such as Victoria Police to ensure effective management of prison incidents.

The Senior Operations Manager, Prison Incidents will also oversee the drug testing portfolio that includes contract management, budgeting and staff training as well as liaison with Community Operations.

While the position is based at 121 Exhibition Street Melbourne, flexible work arrangements are available, and you will be required to travel to other locations based on business needs.

Some of your duties will include:

• Manage a team of staff responsible for overseeing and assessing prison incidents and drug testing.
• Establish, maintain and report on a range of assurance functions related to prison incidents including audits and reviews.
• Identify trends and emerging issues with prison incidents and provide timely solutions.

To learn more about this role before applying, please read the attached position description.

About you

To be successful in this role, you will have:

• Knowledge and understanding of Corrections Victoria's prison operations, policies, procedures and legislative requirements.
• Demonstrated experience in maintaining databases and collating information to assist in identifying emerging issues and trends contributing to the identification and management of organisational risks, business improvement, policy development and achievement of performance outputs.
• Proficient computer literacy skills in PIMS, Centurion, Outlook, Microsoft Excel and Access databases

Qualifications

• There are no mandatory qualifications for this role; however a tertiary qualification in a relevant discipline would be highly desirable.

How to Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include a Nationally Coordinated Criminal History Check (NCCHC) and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.