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Training and Systems Coordinator
2 weeks ago
Talent is a global leader in digital and technology recruitment. With over 300 employees, 10 offices and revenue of $1billion, we are on a mission to build a better world of work for all - and you can be a part of it
We know what really matters: development, flexibility, recognition, and purpose. And that's just what we offer. Of course, you can expect some additional perks including a world-class team conference, social events, health and fitness allowance for all you gym goers, industry-leading training, and development programs, oh and 'Friday Drinks' if that's your jam.
Working with Talent, you'll be joining a company with a core value to 'Give a Damn'. We believe in having a positive impact on our people, our community, and our world.
Job Description
We are looking for a proactive and detail-oriented
Training and Systems Coordinator
to join the team on a
12-month fixed-term contract
to cover maternity leave. This role plays a key part in onboarding new starters, maintaining training content, facilitating business-wide training initiatives, and coordinating system-related communications.
You will work closely with managers, technology teams, and wider business units to ensure that staff are well-supported, training content is up-to-date, and communications are timely and clear.
If you're early in your career (
1-2 years of experience
) and eager to broaden your experience in the training and systems space, this is the role for you
Key Responsibilities:
New Starter Training
- Partner with hiring managers to create tailored training schedules.
- Organise, schedule and run training sessions.
- Facilitate full system and process onboarding.
Training Content Management
- Maintain and update user guides (UGs) and product walkthroughs to reflect current processes.
- Create new guides for undocumented workflows.
- Audit and revise outdated documentation to ensure accuracy and usability.
Monthly System Refresher Training programs
- Plan, schedule, and coordinate monthly business-wide refresher sessions on systems and processes.
- Develop engaging slides and training materials.
- Design follow-up surveys and emails to gather feedback and reinforce learning.
- Create posts to summarise and share insights from each session.
- Assist in facilitating the sessions as needed.
Maintenance and Incident Communications
- Draft and update communications for all system maintenance and incidents.
- Ensure timely, consistent, and clear messaging is shared with impacted users.
Training Program Expansion
- Expand the training registry to include non-core systems and tools.
- Develop and maintain resources that support broader business training needs, this may be in the form of user guides, online learning modules, frequently asked questions or pre-recorded sessions.
Qualifications
Key Skills and Experience:
- 1-2 years experience
, we'll open to someone early in their career looking to progress - Strong organisational skills.
- Excellent written and verbal communication.
- Confident facilitating training and engaging with stakeholders at all levels.
- Experience with documentation, knowledge base creation, and training content development.
- Detail-oriented, self-motivated, and capable of managing multiple priorities.
Desirable:
- Background in learning and development, internal communications, or systems training.
- Familiarity with tools like Whatfix (Digital Adoption), StatusIO (Incident status page), Blink (Internal Intranet) and/or Learning Management Systems.
- Experience working in recruitment, product / technology environments.
- Knowledge of survey platforms and feedback tools (e.g. Survey monkey).
Additional Information
What's in it for you?
- Talent Anywhere – work from anywhere in the world for 2 weeks per year.
- Talent Time Out – 6 dedicated days per year for or resting and recharging.
- Annual TALENTFEST conferences.
- Annual health & lifestyle allowance.
- Free premium membership to Headspace.
- Equity program, where everyone gets a piece of the pie
- Opportunities for development and career progression.
Sound interesting? If you want to make Talent your next play, please get in touch.
