Senior Document Controller

2 days ago


Fortitude Valley, Queensland, Australia Urban utilities Full time $80,000 - $120,000 per year

There's No Us Without U. Care with Us, for Today and Tomorrow

There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. It's why our people are so passionate about what they do and how they do it. And it's why we need people like YOU . Come shape our future with us and make a real and lasting impact across our teams.

Your Opportunity

We have an exciting opportunity for a Senior Document Controller to join in our Infrastructure Planning & Delivery group.

The Infrastructure Planning and Delivery Group contributes to Urban Utilities' purpose and vision and enhances the liveability of our communities through safeguarding financial and economic sustainability of the business, planning to meet the needs of our customers and management of the long-term water cycle and our environmental responsibilities.

As the Senior Document Controller, you will provide subject matter expertise and services in records management and control, to support optimised portfolio, program and project outcomes across the planning and delivery of our infrastructure capital investment projects.

You will build and maintain strong working relationships with stakeholders to ensure that the quality and timeliness of document production, distribution and storage meets Urban Utilities' information and compliance standards and contractual requirements.

Some of your accountabilities will include:

  • Ensure the management of several document streams by working in alignment with the Urban Utilities document management systems (including TRIM, eDRMS, InEight Document, and RedEye).
  • Develop, test, and maintain policies, procedures and standards to support the organisation in the implementation of, and compliance with, internal policies and/or external regulations.
  • Build and maintain strong working relationships within Urban Utilities and provide direction and support to others with regards to document and records management processes.
  • Manage basic aspects of the data management system with guidance from senior colleagues. This includes being responsible for developing or operating basic elements of the data management systems to deliver prescribed outcomes.

About You

We are seeking candidates who are passionate about shaping our future, and ideally have the following qualifications, skills, and experiences:

  • You have a growth mindset and are highly collaborative. You can build strategic and purposeful relationships with internal and external stakeholders, as well as priority customer groups.
  • Extensive experience in developing and delivering project document control systems, procedures, processes and services within a large and diverse portfolio of complex infrastructure / construction / engineering projects.
  • Extensive experience working in a document control role as an expert user of electronic Document and Records Management Systems.
  • Previous experience with InEight is ideally preferred although not essential.

At UU, we celebrate diversity. We genuinely believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. You might find you meet some, but not all, of the job requirements for this role. We'd still encourage you to apply as we we're looking for the right human being for this role - it's about so much more than ticking all the boxes

Why Urban Utilities?

At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you'll access an increasingly diverse range of benefits and initiatives that'll help you bring the best you. Speaking of which, here's just a sample of the benefits we offer our team:

  • Generous Salary Packaging options, including novated leases
  • Corporate discounts across Health insurance, technology and more
  • 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
  • Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you

Urban Utilities is an endorsed employer for all women.

Visit our website to learn more about us at

How to apply

Please note: applicants will be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.

For further information please contact our friendly Talent Team



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