Club General Manager

Join the Cartel

At
Fitness Cartel Health Clubs,
we're more than a gym - we're an exciting and fast-growing brand with plans to expand to 60+ clubs by 2030. Our state-of-the-art facilities include everything from Cycle Studios and Reformer Pilates to cafés, crèche, and saunas, creating a feel-good environment that motivates, challenges, and inspires.

***The

Role

:***

Club

General

Managers

(CGM's)

are

primarily responsible for

the

Club's o

verall

performance & operations. This role

will be integral in

driving

a culture of

excellence

,

community,

high performance environment, working alongside our Executive Team, Regional Performance Managers and Directors.

Key Responsibilities:

• Management of the Clubs overall budgets and financials, including Member Movement/Growth, EBIDTA, & Retention strategies.

• Overseeing a Big-box style gym with 3000+ members, including a Crèche, Retail & Apparel store, and Café.

• Manage the day-to-day operations of the Club, ensuring our high-quality facilities are consistently & well maintained.

• Recruitment, onboarding, training, and retention of staff members.

• Delivering training, mentoring and support for the Club Department Heads, running weekly meetings to engage & motivate your teams.

• Oversee staff rostering to ensure adequate staff coverage in all departments during club operating hours, approving leave & fortnightly payroll.

• Using internal software systems including Clubware, Debit Success & Gym Sales to determine internal communications and procedures are being met and followed.

• Effectively plan, manage and execute club events, such as Open Days & 8-week Challenges.

• Statistical Reporting & analysis.

What

you'll

need to succeed:

• Experience in a similar role - must be a Big Box Gym with more than 20 Staff and more than a 2,000 Member Club.

• Experience in a KPI driven environment with a natural drive to achieve targets and team goals.

• Ability to build rapport with people from varied walks of life, and a desire to help people succeed in their goals.

• Growth mindset, with a genuine passion for fitness & sales.

• The ability to solve problems and overcome obstacles.

• Outstanding communication abilities - able to list, understand, empathise and influence others.

• Customer-focused with a desire to achieve exceptional outcomes.

• Ability to be a role model and live by health values and behaviours while being passionate about the gym brand you work for.

• A "can do" attitude with a thirst for learning & ambition for growth.

• Be reliable, proactive, punctual, professional & well-presented.

• Have a strong work ethic.

• Be highly motivated & an adaptable team player with the ability to multitask and show initiative.

• Computer literacy & ability to learn new systems.

• Communicate & uphold, policies & procedures of the business to customers and staff.

• Current First Aid & CPR Certificates (if not holding, would be willing to acquire).

• Have Australian working rights.

What we'll offer you in return:

• A Thriving Culture:
   Be part of the fitness industry's most exciting and rapidly expanding brand.

• Career Growth:
   Opportunities for training, development, and advancement through our Future Leaders program.

• Perks:

• FREE gym membership to all Fitness Cartel locations.

• Discounts on supplements, apparel, and café products.

• Access to Merse Wellness Spas at discounted rates.

• Birthday Leave - have your birthday off, and get paid for it

• Work in state-of-the-art fitness clubs offering 24/7 access, cycle studios, reformer Pilates, saunas, cafés, and more.

How to Apply:

Click 'APPLY' to submit your resume and a cover letter explaining why you want to work with Fitness Cartel and what you can bring to our team. Applications will be reviewed as received, so don't wait—apply today

Note:
 Only candidates meeting our selection criteria will be contacted. No agencies please