General Manager

Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You'll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

As the General Manager of Oaks Perth Hotel, you'll bring vision, energy, and leadership to one of our key CBD properties. You'll drive operational excellence, profitability, and guest satisfaction — ensuring every stay reflects the quality and warmth Oaks is known for. This is an exciting opportunity to lead a dynamic team and shape the continued success of our Perth hotel.

Key Responsibilities

• Develop and execute strategic plans to maximise profitability and achieve EBITDA targets.
• Oversee all aspects of daily operations, financial performance, and property presentation — including Food & Beverage.
• Manage budgets, cost control, and workforce planning to ensure operational efficiency.
• Implement and maintain high standards across Front Office, Housekeeping, and Maintenance.
• Lead, coach, and develop a motivated, guest-focused team that embodies Oaks Hotels & Resorts' values.
• Deliver exceptional guest service, promptly addressing feedback and monitoring online reviews to continuously improve performance.
• Build and maintain strong relationships with Body Corporate, Owners, and key stakeholders.
• Ensure compliance with all licensing, legislative, and health and safety requirements.
• Maintain impeccable standards of property cleanliness, presentation, and functionality.

We're seeking a results-driven leader with:

• 5+ years of senior hotel or hospitality management experience, with a strong focus on operations and profitability.
• Proven financial acumen expertise in budgeting, forecasting, cost control, and revenue growth.
• A passion for leadership and the ability to inspire, develop, and retain high-performing teams.
• Excellent communication and interpersonal skills to build relationships with guests, staff, and stakeholders.
• Strong background in guest relations and a commitment to exceptional service delivery.
• Proficiency in hotel management systems (CMS/PMS) and P&L analysis.
• Knowledge of Body Corporate and strata management processes (desirable).
• Outstanding organisational and time management skills to manage multiple priorities.
• Commitment to workplace health and safety compliance.
• Tertiary qualifications in Hospitality or Business Management (preferred but not essential).
• Current RSA and other relevant certifications (preferred).
• Flexibility to work across a range of shifts, including weekends and public holidays.

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you'll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Generous Leave: Parental and birthday leave.
• Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.​​​