General Manager

9 hours ago

Perth, Western Australia Buddiup Group Full time

About Us

Buddiup Group (Almac Pty Ltd) is an NDIS registered disability services organisation that provides mentoring and supports for participants with disability to engage in customised health and wellbeing programs and their community. Our mission is to help participants develop healthier lives and stronger social connections through quality support that enables them to achieve their goals.

The Role

As part of our continued growth, we are seeking an experienced General Manager - Operations to lead our operational, risk, and governance functions. This is a senior leadership position responsible for ensuring the organisation operates effectively, safely, and in compliance with all regulatory requirements.

Key Responsibilities:

Operations

  • Responsible for day-to-day leadership and management of full-time and casual staff
  • Oversee staff recruitment, induction, and training processes
  • Manage participant and staff management systems
  • Oversee service delivery across all programs and services
  • Drive continuous improvement in operational efficiency
  • Develop and monitor team and organisational KPIs
  • Manage and mentor operational team

Governance

  • Lead governance processes including policy development and implementation
  • Ensure compliance with NDIS Practice Standards and regulatory requirements
  • Manage quality assurance processes and internal audits
  • Coordinate regulatory reporting and submissions to the NDIS Commission
  • Maintain relationships with key stakeholders and external agencies
  • Oversee organisational record keeping and documentation systems

Risk Management

  • Develop and implement risk management frameworks
  • Lead incident management and critical response processes
  • Ensure workplace health and safety compliance
  • Monitor and report on organisational risks
  • Manage complaints and feedback processes
  • Conduct risk assessments and implement mitigation strategies

About You

Essential:

  • Strong operational leadership and team management skills
  • Proven senior leadership experience in disability services, allied health or related health/community/education services sector
  • Excellent problem-solving and decision-making and leadership capabilities
  • Thorough understanding of NDIS framework, Practice Standards, and regulatory requirements
  • Demonstrated experience in risk management and governance frameworks
  • Experience managing compliance and quality assurance processes

Desirable:

  • NDIS Approved Provider experience
  • Relevant tertiary qualifications in business, health, or related field
  • Professional qualifications in risk management or governance
  • Experience with growth or organisational change

What We Offer

  • Remuneration $120,000 - $135,000 (negotiated on experience)
  • Opportunity to make a genuine difference in people's lives
  • Supportive team environment in growing organisation
  • Professional development and growth opportunities

How to Apply

Please submit your CV and a cover letter addressing the key selection criteria to the Managing Director – 

Applications close: Friday 14th November 2025

  • Buddiup Group is an equal opportunity employer committed to building an inclusive workforce.

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